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Shared Services Trends in 2021: State of Global Shared Services Report

Chazey Partners

The report highlights the five most critical areas based on SSON’s global survey in late 2020. It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. Global Business Services – Transformation Driver & Digital Enabler. 2021 has arrived.