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Future-Proof Your Business: The Rise of Co-Sourcing Solutions

NoonDalton

In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. Co-sourcing allows diversification of service providers.

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MSP Expo 2022 Recap – It Labor Crisis Continues

Premier BPO

Among the leadership present at the event, our COO, Dave Shapiro had a short interview with the event sponsor, TMC’s Group Editor in Chief, Rich Tehrani. The two touched on the challenges brought about by today’s labor market, and broached the topic of more effective staffing models like co-sourcing. About Premier BPO.

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Mastering Product Recalls: Turning Crisis into Opportunity with the Right Strategic Partner

Premier BPO

1 With consumer trust and regulatory scrutiny at an all-time high, companies that prepare to tackle unexpected events can transform these challenges into opportunities for growth. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023.

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The Azure Well Architected Framework: Performance Efficiency Pillar

Perficient Digital Transformation

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. Cost Optimization must be balanced against Performance Efficiency. Conversely, Operational Excellence may complement and enhance Performance Efficiency. ” ~ David Allen. .

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The SOCAP Recap Part 2 – Indy Fall Symposium 2022

Premier BPO

Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX.

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The SOCAP Recap Part 1 – Indy Fall Symposium 2022

Premier BPO

In addition to the Indianapolis 500 racing theme, the latest SOCAP symposium was a phenomenal event for industry leaders to get together, exchange ideas, share best practices, and learn the latest trends in the industry. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX.

BPO 130
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SOCAP Fall Symposium 2023 Recap: Insights, Highlights, and Awards

Premier BPO

This year’s Fall SOCAP event featured a comprehensive lineup of experts, collaborative community summits, valuable networking prospects, and practical advice from experienced industry professionals and innovators. Combining their strengths is key to efficient and authentic customer communication.

BPO 130