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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. Why Outsource in Today’s World?

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A Comprehensive Approach to Meeting the Talent Demands of Sustainability Services | Blog

Everest Group

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

Service 162
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Web 3.0 is the Next Trillion-Dollar Industry According to Banking, Financial Services Leaders—Everest Group

Everest Group

industry, Metaverse, and Decentralized Finance; seven steps to prepare for the future of financial services. . DALLAS, October 31, 2022 — The future of financial services will be reshaped by exponential technologies such as Web 3.0, Report describes current BFSI uses cases, transformative potential, and challenges of the Web 3.0

Banking 130
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The Battle Unfolds: MGAs as the Next Frontier for InsurTechs, Services, and Technology Providers

Everest Group

In this challenging environment, MGAs need to demonstrate steadfast strategic underwriting prowess, build a solid business case heavily focused on cost optimization, and exhibit excellent data and engineering capabilities. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 147
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New Everest Group Research on Change Management Reveals the Huge Chasm Between ‘We Should’ and ‘We Do’ in Global Business Services Centers

Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service and technology providers, and investors.

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Impact of ChatGPT and Similar Generative AI Solutions on the Talent Market | Blog

Everest Group

Microsoft has already invested billions in the technology and even integrated it into its search engine Bing. Chinese search engine Baidu has announced the testing of a similar tool, “Ernie Bot,” while Alibaba also confirmed working on an AI tool. As humans, we need to embrace it and learn to co-exist with it.

Marketing 130
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Watsonx: a game changer for embedding generative AI into commercial solutions

IBM Services

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Customer service has leapfrogged other functions to become CEOs’ top generative AI priority.