Premier BPO

MAY 16, 2023

The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. The event was an excellent opportunity for organizations to connect and strategize on optimizing Customer Experience (CX) for their client base.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 52

BPO Co-Sourcing Outsourcing Sourcing 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

Sarah Holliman

NOVEMBER 15, 2018

He co-founded Southwest Airlines and for the past 45 straight years (30 under Kelleher’s leadership) the company has been profitable. Attend one of our upcoming regional SIGnature Events or 2019 Global Summits for innovative ideas to make a sustainable impact on your team. SIGnature Events. . Consider Herb Kelleher.

Co-Sourcing 100

Co-Sourcing Advisory Banking Sourcing 100

IBM Services

NOVEMBER 14, 2023

Data products and data mesh Data products are assembled data from sources that can serve a set of functional needs that can be packaged into a consumable unit. Flexibility in data collection is made possible when product lakehouses connect to and ingest data from many sources, using many different technology protocols.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

Premier BPO

APRIL 28, 2023

Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate. Don’t miss a chance to meet our leadership in person.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

The Scalers

NOVEMBER 30, 2022

CIO Watercooler event: Integrate offshore development teams into a business. They publish content and regularly organise events and sessions around topics relevant to tech leaders. Alasdair Thompson, Head of Operations of Defence & Space at BAE Systems Digital Intelligence, was the Event Chair. Emilien Coquard.

Offshoring 89

Offshoring Co-Sourcing Engineering E-Commerce 89

Premier BPO

JULY 19, 2022

Among the leadership present at the event, our COO, Dave Shapiro had a short interview with the event sponsor, TMC’s Group Editor in Chief, Rich Tehrani. The two touched on the challenges brought about by today’s labor market, and broached the topic of more effective staffing models like co-sourcing. About Premier BPO.

Co-Sourcing 52

Co-Sourcing BPO Labor Costs Cybersecurity 52

ScaleHub

MAY 18, 2022

Susanne , along with ScaleHub`s Senior Customer Success Manager, Claus Meggers , will be available at the event for attendees wishing to talk and dive deeper into a conversation on how our collective intelligence solutions can help their businesses.

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Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

NOVEMBER 8, 2024

Following the conclusion of Everest Group’s inaugural Engage 2024, an event in which attendees left feeling energized and equipped with practical insights and actionable strategies, there is now more to come! The event also sparked critical conversations about the future of work.

Co-Sourcing 52

Co-Sourcing Automation Flexibility Collaborations 52

Premier BPO

SEPTEMBER 8, 2023

Join us at this year’s Fall SOCAP event for a dynamic experience filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers.

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

IBM Business Partners

JUNE 26, 2023

Yanfeng Auto International Automotive Technology Co. , Scenario 3: Break the operational bottleneck caused by Kafka, an open-source data extraction tool. With Event Streams Module of IBM Cloud Pak for Integration, you can simplify the process of highly available data extraction.

Co-Sourcing 61

Co-Sourcing Automation Manufacturing Software 61

31 West

FEBRUARY 7, 2023

Further, if you need help implementing or upgrading the software, you can make use of Co-Delivery and Partner Finder services. On the Atlassian Community page, you can join groups, get product advice from experts, and attend events. Jira has a comparatively better support model. per user Premium – estimated $15.25

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Right-Sizing Customer Service Co-Sourcing Software 130

Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

IBM Business Partners

JULY 19, 2023

Code creation: Code co-pilot, code conversion, create technical documentation, test cases and more. Currently, creating narratives for adverse events is an intensive manual process in healthcare. We explored multiple options for the task of generating adverse event narratives using generative AI.

Co-Sourcing 59

Co-Sourcing Regulations Human Resources Manufacturing 59

IBM Services

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management.

Management 67

Management Co-Sourcing Engineering Collaborations 67

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Premier BPO

OCTOBER 21, 2022

Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. SOCAP International, a global customer care organization, recently hosted their Indy Fall Symposium 2022.

Co-Sourcing 52

Co-Sourcing BPO Call Center Sourcing 52

IBM Services

FEBRUARY 8, 2024

Arrhenius also considered the modern sources of emissions of his era—the burning of fossil fuels during the Second Industrial Revolution—and the increases in average temperatures that they could cause. The alarming trends are prompting government and corporate leaders from Washington D.C. JSTOR Daily. History.com. June 9, 2023.

Co-Sourcing 100

Co-Sourcing Banking Research Collaborations 100

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

Perficient Digital Transformation

APRIL 14, 2022

Thursday, April 7, was a day full of big events for some of Perficient’s sports partnerships. Widely recognized as the most prestigious golf event in the world, the Masters Tournament kicked off on April 7 at the historic Augusta National Golf Club. READ MORE: Winning Big With Our Brand Ambassadors. Louis Cardinals Opening Day.

Co-Sourcing 72

Co-Sourcing Jobbing Sourcing Marketing 72

Premier BPO

OCTOBER 9, 2023

Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

IBM Business Partners

OCTOBER 12, 2021

The ability to transcribe and analyze audio files adds an important, sophisticated new source of data for investigators and analysts. Bradley Geppert, Co-founder, and CEO of DS Compliance. The successful Proof of Concept is now ready for customer trials. Learn more about DS Compliance’s journey to IBM Cloud.

Co-Sourcing 52

Co-Sourcing Call Center Analytics Cybersecurity 52

Perficient Digital Transformation

JUNE 1, 2022

” ~ – Steve Jobs, Co-founder, former CEO, and Chairman, Apple Inc. This baseline data may also provide cost benefits should there be event-based slowdowns based on seasonal lines of business, like the skiing industry or pool supplies or economic trends that would likely cause traffic anomalies for our app.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Perficient Digital Transformation

MAY 6, 2024

Modern Contact Center as a Service (CCaaS) solutions provide agent co-browse capabilities to let agents see the same view of your website or mobile app that your customer sees. Detect these struggle events using website and mobile app instrumentation then trigger your contact center into action.

Co-Sourcing 52

Co-Sourcing Out-Tasking Retail Sales 52

Premier BPO

SEPTEMBER 21, 2023

This year’s Fall SOCAP event featured a comprehensive lineup of experts, collaborative community summits, valuable networking prospects, and practical advice from experienced industry professionals and innovators.

BPO 52

BPO Co-Sourcing Customer Service Collaborations 52

Globalization Partners

DECEMBER 29, 2021

Statistics have shown that remote team members are more productive , have a higher income , and are in better health than in-office co-workers. More than 58,000 students are enrolled in one of the 11 colleges and universities in the city, making the area a rich source of recent graduates. cities for remote workers.

Manufacturing 98

Manufacturing Co-Sourcing Insurance Pharmaceuticals 98

Premier BPO

OCTOBER 12, 2022

In addition to the Indianapolis 500 racing theme, the latest SOCAP symposium was a phenomenal event for industry leaders to get together, exchange ideas, share best practices, and learn the latest trends in the industry. commented Premier BPO COO, Dave Shapiro. Premier BPO Personal Takeaways from SOCAP Indy Fall Symposium.

Co-Sourcing 52

Co-Sourcing BPO Call Center Outsourcing 52

Perficient Digital Transformation

MARCH 27, 2024

Elisha fondly recalls some of the pivotal events from the early days, such as attending CHIWITCON (Chicago Women in Tech Conference), in 2019, which further fueled the community’s growth and outreach. Elisha along with Erin Moloney were the first Co-Leads of the official Women in Tech ERG at Perficient.

Co-Sourcing 52

Co-Sourcing Sourcing Collaborations Management 52

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

Premier BPO

OCTOBER 28, 2022

Continued below in our three-part series blog, is key takeaways from the event, with focus on the. Our focus is inclusivity, employee engagement, and being a source for individuals to develop both personally and professionally. This year’s Indy Fall symposium saw Premier BPO return as the orientation hosts for First. time attendees.

Co-Sourcing 52

Co-Sourcing BPO Healthcare Call Center 52

Capgemini

MARCH 13, 2023

This four-day event gave important directions to the global telecom industry on how to effectively monetize their network investments and overcome any future challenges. From Private 5G networks and Artificial Intelligence (AI) to Metaverse and immersive experiences, this event provided glimpses of a world connected with 5G.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

Perficient Digital Transformation

NOVEMBER 8, 2023

Establishing trust in CMDB as a reliable source of data remains a challenge. Expand your CMDB ROI to the next level by integrating and automating CMDB with discovery/event sources, assets, risk management tools, security, DevOps, and ITSM processes, among others.” What are the winning strategies for CMDB adoption?

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

Avasant

NOVEMBER 11, 2020

Christina Ghaly, Director of LA County Health Services ; Skye Patrick, Director of LA County Library ; Jack Dangermond, Presient and Founder of Esri ; and Rich Pierson/Andy Puddicombe Co-Founders of Headspace. Our Executive Leadership Awards event will highlight the award recipients and their contributions.

Co-Sourcing 52

Co-Sourcing Research Advisory Government 52

Perficient Digital Transformation

JUNE 10, 2024

At the recent Salesforce Connections 2024 event, the focus was all about AI, Data, and CRM, highlighting how these technologies are revolutionizing customer engagement. Data Cloud acts as a central hub, consolidating customer data from Salesforce and external sources.

Co-Sourcing 52

Co-Sourcing Customer Support Accounting Sourcing 52

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

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