New Everest Group Research on Change Management Reveals the Huge Chasm Between ‘We Should’ and ‘We Do’ in Global Business Services Centers
Everest Group
NOVEMBER 30, 2022
The normative view of change management is that it is situational, triggered by an event. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service and technology providers, and investors.
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