Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 130

BPO Co-Sourcing Outsourcing Sourcing 130

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 130

Co-Sourcing Outsourcing BPO Sourcing 130

Everest Group

JANUARY 1, 2025

Building on the momentum of the 2024 event, Everest Group Engage 2025 London will dive deeper into The Pragmatic Edge: Global Impact exploring how practical strategies can drive sustainable growth in a complex, interconnected world. Mark your calendars now!

Co-Sourcing 130

Co-Sourcing Sourcing Management Service 130

Premier BPO

APRIL 28, 2023

Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate. Don’t miss a chance to meet our leadership in person.

Outsourcing 147

Outsourcing Co-Sourcing BPO Offshoring 147

Premier BPO

JULY 19, 2022

Among the leadership present at the event, our COO, Dave Shapiro had a short interview with the event sponsor, TMC’s Group Editor in Chief, Rich Tehrani. The two touched on the challenges brought about by today’s labor market, and broached the topic of more effective staffing models like co-sourcing. About Premier BPO.

Co-Sourcing 130

Co-Sourcing BPO Labor Costs Cybersecurity 130

Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130

Premier BPO

SEPTEMBER 8, 2023

Join us at this year’s Fall SOCAP event for a dynamic experience filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers.

Co-Sourcing 130

Co-Sourcing BPO Retail Advisory 130

Premier BPO

OCTOBER 21, 2022

Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. SOCAP International, a global customer care organization, recently hosted their Indy Fall Symposium 2022.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

Premier BPO

NOVEMBER 15, 2024

1 With consumer trust and regulatory scrutiny at an all-time high, companies that prepare to tackle unexpected events can transform these challenges into opportunities for growth. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023.

Co-Sourcing 130

Co-Sourcing Outsourcing Regulations Efficiency 130

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 100

Co-Sourcing Outsourcing BPO Sourcing 100

Premier BPO

OCTOBER 9, 2023

Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Premier BPO

OCTOBER 12, 2022

In addition to the Indianapolis 500 racing theme, the latest SOCAP symposium was a phenomenal event for industry leaders to get together, exchange ideas, share best practices, and learn the latest trends in the industry. commented Premier BPO COO, Dave Shapiro. Premier BPO Personal Takeaways from SOCAP Indy Fall Symposium.

BPO 130

BPO Co-Sourcing Call Center Outsourcing 130

Premier BPO

OCTOBER 28, 2022

Continued below in our three-part series blog, is key takeaways from the event, with focus on the. Our focus is inclusivity, employee engagement, and being a source for individuals to develop both personally and professionally. This year’s Indy Fall symposium saw Premier BPO return as the orientation hosts for First. time attendees.

Co-Sourcing 130

Co-Sourcing BPO Healthcare Call Center 130

inDinero

MARCH 6, 2025

Lenders who work with pre-revenue startups will look for the following: Outside incomeDo you have a source of income outside of the startup that covers your personal expenses without drawing from the business? Outside repayment abilityDo you have a source of income other than the startup that can make the annual loan payment?

Finance 59

Finance Co-Sourcing Banking Right-Sizing 59

Premier BPO

SEPTEMBER 21, 2023

This year’s Fall SOCAP event featured a comprehensive lineup of experts, collaborative community summits, valuable networking prospects, and practical advice from experienced industry professionals and innovators.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Premier BPO

MAY 17, 2023

For example, we plan employee engagement activities that are similar to those planned by our clients, such as team away days at the beach, team lunches and dinners for special events, and celebrating anniversaries. With three service centers across Asia, we can source the right skills and talent for our clients’ needs.

BPO 130

BPO Co-Sourcing Software Right-Sizing 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Premier BPO

NOVEMBER 22, 2024

By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. Scalability Without Disruption Recall events require rapid mobilization of resources.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

Perficient Digital Transformation

SEPTEMBER 27, 2021

Always someone who is passionate about getting involved and supporting up-and-coming talent, it is with great pleasure that we introduce one of our leaders, Erin Moloney , the general manager of Perficient’s Dallas office and co-lead of Perficient’s Women in Tech ERG. Erin’s influence and excellence aren’t limited to just Perficient.

Co-Sourcing 119

Co-Sourcing Management Collaborations Jobbing 119

Everest Group

FEBRUARY 23, 2023

Influencer marketing and social media marketing are proliferating – from thriving online blockchain NFT communities such as CryptoPunks to strong offline communities that are avenues for in-person events like fitness brand Gymshark. How can brands leverage communities for personalization?

Service 130

Service Co-Sourcing Marketing Out-Tasking 130

Premier BPO

MAY 12, 2022

Our leadership was present at all the major industry sessions and gave insights into the event’s happenings, revealing what the experts had shared: industry best practices, emerging CX trends , and lessons learned from last year. We offer co-sourcing partnerships, a hybrid approach to outsourcing while sharing mutual risk and reward.

BPO 130

BPO Co-Sourcing Insurance Automation 130

IBM Services

NOVEMBER 14, 2023

Data products and data mesh Data products are assembled data from sources that can serve a set of functional needs that can be packaged into a consumable unit. Flexibility in data collection is made possible when product lakehouses connect to and ingest data from many sources, using many different technology protocols.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

Everest Group

NOVEMBER 30, 2022

The normative view of change management is that it is situational, triggered by an event. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Download a complimentary abstract of “State of Play in GBS Change Management”. . About Everest Group.

Global Business Services 130

Global Business Services Research Management Right-Sizing 130

Everest Group

NOVEMBER 28, 2023

Clyde & Co research highlights that MGAs’ willingness to invest in technology far surpasses their insurer counterparts, with 80% of MGAs investing in technology or InsurTech in the past year, compared to only 55% of carriers. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Sarah Holliman

NOVEMBER 15, 2018

He co-founded Southwest Airlines and for the past 45 straight years (30 under Kelleher’s leadership) the company has been profitable. Attend one of our upcoming regional SIGnature Events or 2019 Global Summits for innovative ideas to make a sustainable impact on your team. SIGnature Events. . Consider Herb Kelleher.

Co-Sourcing 100

Co-Sourcing Advisory Sourcing Banking 100

The Scalers

NOVEMBER 30, 2022

CIO Watercooler event: Integrate offshore development teams into a business. They publish content and regularly organise events and sessions around topics relevant to tech leaders. Alasdair Thompson, Head of Operations of Defence & Space at BAE Systems Digital Intelligence, was the Event Chair. Emilien Coquard.

Offshoring 93

Offshoring Co-Sourcing Engineering E-Commerce 93

IBM Services

JANUARY 16, 2024

Fossil fuels such as coal and gas emit significant amounts of carbon, whereas renewable sources such as wind or solar emit negligible amounts. CFP represents the total amount of CO 2 and equivalent GHG emissions associated with powering a data center, starting from a baseline measurement of CFP greater than or equal to zero.

Co-Sourcing 91

Co-Sourcing Efficiency Accounting Sourcing 91

IBM Services

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management.

Management 67

Management Co-Sourcing Engineering Collaborations 67

ScaleHub

MAY 18, 2022

Susanne , along with ScaleHub`s Senior Customer Success Manager, Claus Meggers , will be available at the event for attendees wishing to talk and dive deeper into a conversation on how our collective intelligence solutions can help their businesses.

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

31 West

FEBRUARY 7, 2023

Further, if you need help implementing or upgrading the software, you can make use of Co-Delivery and Partner Finder services. On the Atlassian Community page, you can join groups, get product advice from experts, and attend events. Jira has a comparatively better support model. per user Premium – estimated $15.25

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Premier BPO

JULY 16, 2021

A simple solution is to conduct thorough internal research to identify requirements, while selecting a partner that employs Co-sourcing values to share risk and reward , along with putting in the effort for giving fresh ideas to the table. Improved Productivity.

Outsourcing 130

Outsourcing Service BPO Finance 130

IBM Services

FEBRUARY 8, 2024

Arrhenius also considered the modern sources of emissions of his era—the burning of fossil fuels during the Second Industrial Revolution—and the increases in average temperatures that they could cause. The alarming trends are prompting government and corporate leaders from Washington D.C. JSTOR Daily. History.com. June 9, 2023.

Co-Sourcing 100

Co-Sourcing Banking Research Collaborations 100

Perficient Digital Transformation

APRIL 14, 2022

Thursday, April 7, was a day full of big events for some of Perficient’s sports partnerships. Widely recognized as the most prestigious golf event in the world, the Masters Tournament kicked off on April 7 at the historic Augusta National Golf Club. READ MORE: Winning Big With Our Brand Ambassadors. Louis Cardinals Opening Day.

Co-Sourcing 72

Co-Sourcing Jobbing Sourcing Marketing 72

Perficient Digital Transformation

MAY 6, 2024

Modern Contact Center as a Service (CCaaS) solutions provide agent co-browse capabilities to let agents see the same view of your website or mobile app that your customer sees. Detect these struggle events using website and mobile app instrumentation then trigger your contact center into action.

Co-Sourcing 52

Co-Sourcing Out-Tasking Retail Sales 52

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52