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How to Manage the Ukraine-Russia Impact on Service Delivery | LinkedIn Live

Everest Group

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

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Now is The Time to Refresh Your Global Talent Strategy | LinkedIn Live

Everest Group

So, what does that mean for global business services (GBS) organizations and the global talent pool? As co-founder of Everest Group’s research practice – and with a broad and varied career in the global services industry – Michel offers profound insights and analysis to enterprises and service providers alike.

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GBS Leadership Exchange: Accelerating Value, Sharing Capability: The Imperative to Build CoEs in GBS Organizations | Virtual Roundtable

Everest Group

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.