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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Everest Group

They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities. Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands.

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

There’s a strategic cure for overcoming limited subject expertise and knowledge resource constraints in a dynamic and highly competitive market. Strategic outsourcing allows businesses access to talent, resources, and technologies to achieve significant cost optimization, freeing internal resources to focus on their core competencies.

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Overcoming Gen AI Challenges: The Power of Tech-Enabled Outsourcing

Premier BPO

They also deal with rising customer expectations, multiple communication channels , and the relentless pressure to deliver exceptional customer experiences through innovative solutions that can address evolving customer needs in today’s dynamic market.

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Leveraging generative AI on AWS to transform life sciences

IBM Business Partners

The exponential leap in generative AI is already transforming many industries: optimizing workflows , helping human teams focus on value added tasks and accelerating time to market. Content creation : Personas, user stories, synthetic data, generating images, personalized UI, marketing copy, email and social responses and more.

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Modernizing child support enforcement with IBM and AWS

IBM Business Partners

This helps us create a client journey with the co-existence of legacy and incrementally migrated functionality to the new digital core, eventually strangulating and sunsetting the legacy platforms. AWS has the biggest cloud infrastructure services vendor market share worldwide, averaging around 33% as of Q4 2022.

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Business process reengineering (BPR) examples

IBM Services

Benefits: Improved efficiency Reduced cost Enhanced transparency Customer relationship management (CRM) BPR is a pivotal strategy for organizations that want to overhaul their customer relationship management (CRM) processes.

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Five Questions To Ask When Deciding Where To Expand Globally

Velocity Global

Moving into new markets helps your business reach more customers, hire the right workers, and establish itself as a global brand. But for many companies considering international expansion, the first question is often the hardest: What markets best fit our needs? Will I Be Able To Source the Right Talent?