Premier BPO

SEPTEMBER 10, 2024

To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. 2 Ensure Data Quality and Governance Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

FEBRUARY 16, 2024

Amid challenges such as rising fraud, evolving regulatory norms, economic pressures, and unique geopolitical circumstances, financial institutions and next-generation participants are striving to meet compliance standards. In response to these challenges, the demand for digital-led FCC offerings is rising.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Premier BPO

JUNE 28, 2024

A core mission of Premier BPO’s AI Lab is to ensure that its AI-powered tools can meet realistic expectations by delivering consistent and reliable performance. We differentiate ourselves through the PremierSync framework , which offers co-sourcing solutions tailored to your specific challenges.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

Premier BPO

JUNE 28, 2024

This becomes a source of great dissatisfaction for consumers. A core mission of Premier BPO’s AI Lab is to ensure that its AI-powered tools can meet realistic expectations by delivering consistent and reliable performance.

BPO 242

BPO Co-Sourcing Research Labor Costs 242

Premier BPO

JULY 12, 2024

The Challenge of Delivering a Modern Patient Experience The healthcare sector’s struggles to meet customers’ expectations stem from very little investment in improving the CX, i.e., patient experience, due primarily to a significantly low digital maturity level.

Healthcare 246

Healthcare Efficiency BPO Insurance 246

Premier BPO

AUGUST 16, 2024

Can the modern contact centers evolve fast enough to meet the challenges of the technological era, or will they remain behind the curve when it comes to digital transformation? We differentiate ourselves through the PremierSync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 237

Outsourcing BPO Co-Sourcing Labor Costs 237

Premier BPO

OCTOBER 8, 2024

Extract, Transform, and Load (ETL) complements EDI by extracting data from various sources, transforming it into a usable format, and loading it into a central system like a data warehouse. This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Premier BPO

APRIL 18, 2023

Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”. Visit our booth at the Call & Contact Center Expo 23 USA, book a meeting slot with us, and enter your name in the ballot.

Co-Sourcing 130

Co-Sourcing Outsourcing BPO Sourcing 130

Premier BPO

OCTOBER 21, 2022

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Enhance Leadership – Improve organizational structure to meet current needs/levels of service. This will in turn help meet KPIs through tenure. ROI Calculator.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Premier BPO

APRIL 28, 2023

Don’t miss a chance to meet our leadership in person. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. Our COO will also share success stories about how we have helped our clients maximize their partnerships through these best practices.

Outsourcing 147

Outsourcing Co-Sourcing BPO Offshoring 147

Premier BPO

OCTOBER 1, 2024

How Effective Database Management Fuels Decision-Making and Innovation A well-structured database management system provides the foundation for managing data from various sources and gleaning relevant insights crucial to your decision-making process by ensuring data is accessible in real-time.

Management 240

Management BPO Co-Sourcing Government 240

Premier BPO

MARCH 15, 2023

Come see us at SSOW, book a meeting slot with us, and enter your name in the ballot. The company offers co-sourcing, a hybrid approach Learn more about what we do: Talk to us The post Outsourcing Solutions Provider Showcasing at SSON 23 at Booth 108 appeared first on Premier BPO.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130

Premier BPO

JUNE 18, 2024

Premier BPO’s success is based on implementing the PremierSync framework , which leverages human expertise and technology to meet each client’s requirements. Dedicated outbound call specialists were introduced to streamline complex issue resolution, ensure faster case closure, and meet the client’s “3-day touch” target.

Co-Sourcing 130

Co-Sourcing BPO Out-Tasking Outsourcing 130

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Premier BPO

NOVEMBER 15, 2024

Partnering with a strategic co-sourcing partner adept at handling product recalls allows your team to focus on what they do bestdriving growth and leveraging their competitive advantage. An experienced outsourcing partner helps consistently meet quality standards, even during recall events.

Co-Sourcing 130

Co-Sourcing Outsourcing Regulations Efficiency 130

Premier BPO

APRIL 18, 2023

Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”. Visit our booth at the Call & Contact Center Expo 23 USA, book a meeting slot with us, and enter your name in the ballot.

Co-Sourcing 100

Co-Sourcing Outsourcing BPO Sourcing 100

ScaleHub

AUGUST 24, 2022

By offering different BPO crowds , ScaleHub is able to include specialized expertise and greater value to our offering and allows us to better meet the unique needs of our enterprise clients. I really admire Gina’s drive and strategic approach,” said Torsten Malchow, ScaleHub’s Co-Founder and CRO, commenting on the new partnership.

BPO 98

BPO Co-Sourcing Impact Sourcing Sourcing 98

inDinero

MARCH 6, 2025

Lenders who work with pre-revenue startups will look for the following: Outside incomeDo you have a source of income outside of the startup that covers your personal expenses without drawing from the business? Outside repayment abilityDo you have a source of income other than the startup that can make the annual loan payment?

Finance 59

Finance Co-Sourcing Banking Right-Sizing 59

Perficient Digital Transformation

SEPTEMBER 27, 2021

Always someone who is passionate about getting involved and supporting up-and-coming talent, it is with great pleasure that we introduce one of our leaders, Erin Moloney , the general manager of Perficient’s Dallas office and co-lead of Perficient’s Women in Tech ERG. Erin’s influence and excellence aren’t limited to just Perficient.

Co-Sourcing 119

Co-Sourcing Management Collaborations Jobbing 119

Premier BPO

OCTOBER 9, 2023

We will be exhibiting at the ICMI Contact Center Expo; don’t forget to come meet our leadership at booth 418. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Premier BPO

FEBRUARY 5, 2024

Whether tapping into specialized skills on demand or adapting to market fluctuations, outsourcing offers the flexibility required to meet workforce challenges head-on. Whether tapping into specialized skills on demand or adapting to market fluctuations, outsourcing offers the flexibility required to meet workforce challenges head-on.

Outsourcing 130

Outsourcing BPO Co-Sourcing Reduced Overhead 130

Premier BPO

FEBRUARY 5, 2024

Whether tapping into specialized skills on demand or adapting to market fluctuations, outsourcing offers the flexibility required to meet workforce challenges head-on. Whether tapping into specialized skills on demand or adapting to market fluctuations, outsourcing offers the flexibility required to meet workforce challenges head-on.

Outsourcing 130

Outsourcing BPO Co-Sourcing Reduced Overhead 130

Premier BPO

SEPTEMBER 10, 2024

To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Neo Group

APRIL 6, 2022

Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations. For over 22 years, they have enabled incredible business outcomes through collaborative solutions that have secured our market-leading position in the sourcing advisory & governance services space.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Premier BPO

JULY 12, 2024

The Challenge of Delivering a Modern Patient Experience The healthcare sector’s struggles to meet customers’ expectations stem from very little investment in improving the CX, i.e., patient experience, due primarily to a significantly low digital maturity level.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Capgemini

MARCH 6, 2025

The success of implementing PM rests on an organizations ability to make its first step into the digital world, by modernizing the way it deals with its assets maintenance lifecycle, and the data sources available or that need to be upgraded. Store the data in a Single Source of Truth (SSOT).

Co-Sourcing 52

Co-Sourcing Sourcing Labor Costs Manufacturing 52

Premier BPO

OCTOBER 8, 2024

Extract, Transform, and Load (ETL) complements EDI by extracting data from various sources, transforming it into a usable format, and loading it into a central system like a data warehouse. This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands.

Co-Sourcing 130

Co-Sourcing Outsourcing Efficiency Government 130

Premier BPO

MARCH 29, 2023

Here’s what our COO, Dave Shapiro, expressed afterward: “The recent SSOW conference in Orlando was a great source of industry ideas and we appreciated the many people who visited our booth. And as a bonus, it was great to meet Alex Rodriguez.” Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Phishing emails targeted 100 service providers.

Co-Sourcing 130

Co-Sourcing Government Software Cybersecurity 130

Everest Group

FEBRUARY 23, 2023

In addition to being a source of high-quality, sustainable customer data, let’s explore how communities also can help brands in several other enticing ways. to drive revenue and cut content creation costs How can ESPs help brands build sustainable communities?

Service 130

Service Co-Sourcing Marketing Out-Tasking 130

IBM Services

NOVEMBER 15, 2023

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Watch the demo of these use cases , or explore interactive demos in the IBM Digital Self-Serve Co-Create Experience.

Co-Sourcing 90

Co-Sourcing Supply Chain Management Engineering Sales 90

SIG Speaks

APRIL 25, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Andrew Beck shares the difficulties associated with change management in sourcing and how it can help improve inefficiencies. The sourcing lead ensured buy-in from the plant's critical stakeholders for the food service change by clearly communicating the industry.

Sourcing 40

Sourcing Management Co-Sourcing Strategic Sourcing 40

The Scalers

NOVEMBER 3, 2021

The most competent offshore partners combine the sourcing of top talent with managed operations and aim to provide long-term value rather than a short-term fix. CEO and Co-founder, The Scalers. If you’re still wondering how this relates to offshore development, keep reading. – Emilien Coquard. Offshore 2.0: The Cheiron approach.

Offshoring 94

Offshoring Co-Sourcing Engineering Sourcing 94

Premier BPO

OCTOBER 1, 2024

How Effective Database Management Fuels Decision-Making and Innovation A well-structured database management system provides the foundation for managing data from various sources and gleaning relevant insights crucial to your decision-making process by ensuring data is accessible in real-time.

Management 130

Management Co-Sourcing Government Analytics 130

Everest Group

JUNE 20, 2022

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Industry: Research and Advisory Services. Company: Everest Group. About Everest Group. Our clients include leading global companies, service providers, and investors.

Human Resources 100

Human Resources Management Co-Sourcing Advisory 100

Globalization Partners

JULY 24, 2022

Staggered hours: Starting or finishing work at a different time than your co-workers to work around your routine. By equipping your business to facilitate flexible working, you are meeting the growing demands of candidates and equipping your business to respond to market change. For more information,? contact G-P ?

Flexibility 98

Flexibility Co-Sourcing Jobbing Accounting 98

3Pillar Global

MAY 3, 2024

As competitors introduce new pricing mechanisms and the costs associated with providing insurance shift – including developing new offerings to meet evolving needs – business models must adapt accordingly. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Technology.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104