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companies leverage outsourcing to streamline operations and gain a competitive edge 1. Outsourcing non-core processes allows companies to provide their customers with faster response times and improved problem-solving, increasing the efficiency of their operations by focusing on core competencies.
This industry powerhouse operates an extensive brand portfolio and a wholesale distribution network across 150 countries and 500 retail locations. The company had an extensive outsourcing presence in India for years but recently had been adversely affected by cost overruns, under-performing contractors, and poor resource management processes.
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