Co-Sourcing Outsourcing Webinar 
Premier BPO
APRIL 13, 2023
We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.
Premier BPO
FEBRUARY 28, 2024
About the Webinar Addressing the critical need for exceptional customer service in today’s market, this webinar tackles the alarming reality that less than 50% of customers believe they receive good service. Ready to take the first step towards outsourcing success?
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Everest Group
NOVEMBER 17, 2023
To discuss your XLA journey or for help within an XLA co-creation workshop, please reach out to udit.singh@everestgrp.com and shivam.jaiswal@everestgrp.com. See our webinar, Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC , for 2024 outsourcing portfolio strategies.
Everest Group
MARCH 10, 2022
Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.
Immedus
APRIL 28, 2022
In a multinational enterprise, global payroll can be the source of that data — as long as it’s available and manageable, which only the right technology can really make happen. This usually means outsourcing global payroll, at least to a degree, and deploying robust technology to handle it. Such is the case.
Simplr
DECEMBER 15, 2021
Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .
The Scalers
NOVEMBER 30, 2022
We had the pleasure of discussing this topic with other tech leaders during a recent webinar hosted by CIO WaterCooler. If you missed this webinar, we’re sharing some of the key takeaways in this article. Nevertheless, there are two dominant models—offshoring and outsourcing. This means that outsourcing is faster.
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