Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022. said Atul Vashistha, Chairman of Neo Group.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Perficient Digital Transformation

MAY 6, 2024

When will the service technician arrive? These are all common questions lobbed into customer service centers. Modern Contact Center as a Service (CCaaS) solutions provide agent co-browse capabilities to let agents see the same view of your website or mobile app that your customer sees. Where’s my order?

Co-Sourcing 52

Co-Sourcing Retail Out-Tasking Sales 52

Premier BPO

MAY 16, 2023

This year’s expo offered educational sessions, keynote presentations, and networking opportunities on customer strategy, employee engagement, technology, and innovation. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

31 West

NOVEMBER 23, 2023

For students pursuing advanced degrees like an MBA, additional support, such as an MBA essay writing service , can be beneficial in managing their academic workload while making the most of Office 365’s collaborative features. Here’s a comprehensive guide on how to set it up for schools, students, and educators.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Premier BPO

APRIL 28, 2023

The event presents the challenges and progress made over time, and a chance to connect with like-minded peers to explore new opportunities. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. While once a potent force, the XLA has lost its power as enterprises have transitioned to a penalty-only model, essentially reducing it to a standard service level agreement (SLA).

Co-Sourcing 59

Co-Sourcing Collaborations Outsourcing Sourcing 59

Premier BPO

MARCH 15, 2023

The event presents an opportunity for professionals to collaborate and share takeaways from the past year, as well as discuss upcoming trends and techniques for managing disruption. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Everest Group

DECEMBER 30, 2022

System Integration (SI) Capabilities on Google Cloud Platform Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. LEARN MORE ABOUT Top Service Providers.

Co-Sourcing 52

Co-Sourcing Sourcing Research Marketing 52

Groove Technology

SEPTEMBER 6, 2022

What are the services GEO usually provides? A GEO often offers global PEO solutions, but they also offer a variety of other services. These services often consist of: International Hiring. An administrative services organization, or “ASO,” is frequently used when the administration is outsourced. Compliance.

Payroll 130

Payroll Human Resources Administrative Outsourcing 130

IBM Services

MARCH 4, 2024

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. Innovate and modernize applications Innovating with new AI-based applications to deliver outstanding experiences is essential.

Government 103

Government Co-Sourcing Engineering Risk Management 103

IBM Services

NOVEMBER 29, 2023

Downer, a leading provider of integrated services in Australia and New Zealand, considers itself a guardian of the elaborate transportation matrix, and it continually seeks to enhance its operational efficiency. In the realm of urban transportation, precision is pivotal.

Co-Sourcing 68

Co-Sourcing Collaborations Engineering Analytics 68

Premier BPO

OCTOBER 12, 2022

The SOCAP forum gives attendees the ability to develop strategies for present-day challenges, network with expert leaders, and highlight tools for future ROI improvement. “ The prime focus for all businesses is to provide the best customer service possible. Website for redirecting customers to FAQs and self-service options.

Co-Sourcing 52

Co-Sourcing BPO Call Center Outsourcing 52

The Scalers

NOVEMBER 30, 2022

A slow roll-out of new products and services can negatively affect a company’s bottom line, but keeping up with consumer demands is challenging. Some, unfortunately, had this experience with offshore development service providers. We will focus on the main points from Emilien’s presentation in the following points.

Offshoring 97

Offshoring Co-Sourcing Engineering E-Commerce 97

Perficient Digital Transformation

DECEMBER 22, 2021

All icons used in the image are for educational purpose 1) Microsoft Inc & Salesforce.com reserve exclusive ownership of their respective product icons used in image 2) Open-Source icon credit icons8.com. Power Query supports extraction of data from massive number of sources (around 75+). Key-Value) type of source.

Co-Sourcing 69

Co-Sourcing Analytics Engineering Sourcing 69

WebCreek

DECEMBER 9, 2021

In this industry, oil and gas are considered to be two of the most important sources of energy that we currently have. They are indispensable resources in many industries, as, without them, many companies would not be able to deliver their products or provide adequate service. Do you need a dedicated team for your new strategy?

Co-Sourcing 52

Co-Sourcing Nearshoring Software Manufacturing 52

Premier BPO

SEPTEMBER 21, 2023

The widespread forum serves as a go-to consumer service & customer care platform in the U.S. The Symposium successfully united professionals from diverse sectors such as Healthcare, Financial Services, Insurance, Contact Centers, Customer Relations, and beyond, all focused on enhancing the customer experience.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

Everest Group

JUNE 16, 2023

Hyperscalers also offer a comprehensive suite of connectors and services to enable pharmaceutical companies to work with complex datasets IT service providers: Leveraging industry expertise and domain knowledge, these providers offer consulting services, training, and support. Some players include Iktos, Yseop, and Huma.AI

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52

Premier BPO

OCTOBER 28, 2022

Healthcare and Financial Industries are lagging behind others with the lowest CSAT scores at present. Our focus is inclusivity, employee engagement, and being a source for individuals to develop both personally and professionally. Continued below in our three-part series blog, is key takeaways from the event, with focus on the.

Co-Sourcing 52

Co-Sourcing BPO Healthcare Call Center 52

SIG Speaks

SEPTEMBER 27, 2022

SIG University Certified Sourcing Professional (CSP) program graduate Laurie Kuecker discusses how procurement leaders must change and adapt their processes to better fit their industry. Blogger Bio: Laurie Kuecker is the Manager of Corporate Procurement at American Honda Motor Co., learn more. .

Co-Sourcing 40

Co-Sourcing Administrative Extended Teams Strategic Sourcing 40

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

IBM Business Partners

JULY 19, 2023

Leveraging generative AI to augment human team capabilities presents an opportunity for Clients to reduce costs by 30%-50%, while accelerating time to market related to this process by at least 50% and improving scalability, quality, and consistency of generated reports.

Co-Sourcing 59

Co-Sourcing Regulations Human Resources Manufacturing 59

Capgemini

MARCH 13, 2023

Furthermore, Capgemini is also supporting the automotive industry’s fast transformation by embracing 5G intelligent connectivity, computer vision sensors, edge, and cloud services to enable cars to become ‘mobility software platforms’ for assisted driving and road security. Hyperscalers AWS and Azure also backed the project.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

Perficient Digital Transformation

APRIL 17, 2024

Content Hub actually can facilitate much of the image and video analysis leveraging Azure cognitive services. To support that a custom integration that leverages Sitecore’s workflow capabilities, webhooks and an AI service would be our typical approach.

Co-Sourcing 52

Co-Sourcing Healthcare Marketing Analytics 52

IBM Services

DECEMBER 19, 2023

Examples include: Pattern-based architecture that standardizes the architecture and design process (while teams have the autonomy to choose patterns and technology or co-create new patterns). Service transition reviews to support IT service and incident management and resolution.

Engineering 69

Engineering Co-Sourcing Software Automation 69

Premier BPO

MAY 24, 2023

The widespread forum serves as a go-to consumer service and customer care platform in the U.S. The Symposium brought together CX professionals from various industries, including Consumer Packaged Goods (CPG), Healthcare, Financial Services, Insurance, Contact Center, Customer Relations, Travel and Hospitality, and more.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. Embracing a hybrid workforce model presents businesses with a unique opportunity to overcome talent challenges and drive success in the evolving work landscape.

Offshoring 40

Offshoring Reduced Overhead BPO Co-Sourcing 40

SIG Speaks

JULY 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

NOVEMBER 1, 2021

During this webinar, Erika Novak, Head of Client Services at Utmost, will provide an overview of total talent management, why it matters, and how you can build a tactical roadmap to get started on this journey. . How to Build Resilient Supply Chains to Overcome Sourcing Disruptions. Digital Disruption in Sourcing and Procurement.

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

Capgemini

AUGUST 16, 2024

Use cases range from cost reduction via automation to the generation of additional business via the introduction of AI-infused products and services. Some of the GenAI-specific considerations are enterprise data foundations and trust (solid source of truth for customers, vendors, products, promotions, knowledge base, etc.),

Co-Sourcing 52

Co-Sourcing Retail Call Center Engineering 52

SIG Speaks

SEPTEMBER 1, 2021

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. How can you keep one step ahead and gain full visibility into your source-to-pay process? register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

OCTOBER 1, 2021

Join this webinar with Kate Seagriff, Director of Strategic Sourcing from TripActions, and Aurélie Krau, Travel Consultant from Festive Road, as they explore the important role of technology to support these strategic goals and build resilient organizations. Connecting the Dots Between ESG Objectives and Source-to-Pay Processes.

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40

Premier BPO

MAY 12, 2022

Our leadership was present at all the major industry sessions and gave insights into the event’s happenings, revealing what the experts had shared: industry best practices, emerging CX trends , and lessons learned from last year. ensures home agent security and quality of service for our clients at all times. Traditionalist.

BPO 52

BPO Co-Sourcing Insurance Automation 52

Perficient Digital Transformation

MAY 26, 2023

Step 1 – Co-pilot AI is already applied to a number of use cases that can be leveraged by both the technical and marketing teams. Although I think it will be hard for us to map and explain the values and effectiveness of various presentation elements to the AI. I think this will happen in 4 phases that have already begun.

Co-Sourcing 59

Co-Sourcing Out-Tasking Marketing Sales 59

Paysquare

MAY 27, 2023

For example: If a business or an organization fails to file tax deducted at source (TDS) or tax collected at source (TCS) in the provided timeline or on and before the deadline, they will be fined with a penalty of Rs 200 per day for the delay. The payroll solution should be updated to the latest version.

Payroll 52

Payroll Co-Sourcing Outsourcing Out-Tasking 52

IBM Business Partners

AUGUST 28, 2023

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth. How does text mining work?

Co-Sourcing 53

Co-Sourcing Marketing Out-Tasking Sourcing 53

IBM Business Partners

AUGUST 7, 2023

Research conducted by the Tufts Center for Study of Drug Development and presented in 2020 found that 23% of trials fail to achieve planned recruitment timelines 1 ; four years later, many of IBM’s clients still share the same struggle. Efficient clinical trial site selection continues to be a prominent industry-wide challenge.

Pharmaceuticals 55

Pharmaceuticals Co-Sourcing Engineering Efficiency 55