Blue Ocean

FEBRUARY 22, 2024

Are they articulating a genuine interest in collaborating on future initiatives even before they have won you business? This is an indicator of a company that sees your collaboration as a long-term relationship, not just a transaction. You can typically get a read on a bidder’s enthusiasm from your interactions throughout the process.

Outsourcing 59

Outsourcing Government Sales Collaborations 59

Blue Ocean

FEBRUARY 22, 2024

Are they articulating a genuine interest in collaborating on future initiatives even before they have won you business? This is an indicator of a company that sees your collaboration as a long-term relationship, not just a transaction. You can typically get a read on a bidder’s enthusiasm from your interactions throughout the process.

Outsourcing 52

Outsourcing Government Sales Collaborations 52

Blue Ocean

FEBRUARY 17, 2022

In today’s world, BCP requires the ability to pivot tactics and strategies quickly and efficiently—and the location of your contact center outsourced partner is a serious factor in that ability. Your outsourcer can, and should, take the lead in building the plan for your program, but you need to stay involved.

Outsourcing 52

Outsourcing Contact Center Outsourcing Collaborations Customer Service 52