31 West

FEBRUARY 20, 2023

For example, you can automate routing rules which will send tickets to the right desk. For example, the onboarding process can be digitized, right from assigning a laptop to setting up roles and privileges. Reviews suggest the user interface is intuitive, and integrations make communication and collaboration easier.

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31 West

FEBRUARY 7, 2023

We will be comparing Jira and ServiceNow to help you identify the right software for your service desk. The Jira Service Management is a product that helps your dev, business, and IT team to connect and collaborate. Jira has a good market share among small to medium-sized companies. You can request access to the demo library.

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Right-Sizing Customer Service Co-Sourcing Software 130

The Scalers

SEPTEMBER 18, 2024

Firstly, you might not find the right talent to fill your requirements, and secondly, due to the prohibitive rates QA engineers command in these regions. When done right, offshoring gives you an ‘in-house feeling’ you won’t get with outsourcing or other hiring and engagement models like nearshoring. DOWNLOAD EBOOK 4. What is it?

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Offshoring Right-Sizing Engineering Out-Tasking 83

The Scalers

NOVEMBER 20, 2024

These fully equipped facilities are known as offshore development centres , a dedicated space for their offshore teams to collaborate and innovate at speed. Onshoring refers to establishing a tech team locally to ensure direct oversight over execution and real-time collaboration. Is offshore software development ethical?

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The Scalers

AUGUST 21, 2024

But when done right, you’ll onboard professionals who not only complete tasks with the utmost commitment but also add significant value to your organisation. In this guide, we’ll show you exactly how to find and hire dedicated developers (the right way), the cost of it, and the best country where to source the talent you can’t get at home.

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The Scalers

JANUARY 10, 2024

The changing role of the CIO over the years The CIO’s responsibilities have evolved from the 1980s to today, strengthening its position as a key player in companies of all sizes and industries. CIOs in the 1980s Before the 80s, CIOs didn’t exist. There were only IT managers. The reason?

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Offshoring Right-Sizing Cybersecurity Reduced Costs 58

The Scalers

FEBRUARY 12, 2021

Our research is based on our experience building 70+ highly engaged and dedicated tech teams for organisations of all sizes and industries. Build future-proof dev teams Discover how to scale development teams in 2023 and beyond DOWNLOAD EBOOK 2. One of the main challenges CTOs face is finding the right talent.

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