Zinnov

OCTOBER 20, 2023

The dynamic global market and growth strategies targeting emerging markets have introduced new considerations for organizations. This evolving landscape prompts a re-evaluation of how services can be optimally delivered. This is where the choice between Shared Services and Global Business Services (GBS) becomes critical.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

DECEMBER 1, 2022

In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey. The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation.

Automation 130

Automation Global Business Services Government Collaborations 130

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs are entities that work across business (BU)s units, or product lines within a BU, and provide leading-edge knowledge and capabilities in targeted areas.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. Employee engagement, people centricity and talent development remain at the core of JTI’s GBS strategy.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

SEPTEMBER 30, 2024

However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase. Accenture’s recent investment of US$ 170 million in ANSR and their subsequent collaboration is anticipated to drive disruption in the broader market.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

JUNE 18, 2024

More importantly, she is a proven leader with the right personality, culture fit and a collaborative leadership style that will make her a valuable member of our team from Day One. For more information, visit [link] About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. accelerate self-service), apply AI/ML to business use cases (e.g., accelerate self-service), apply AI/ML to business use cases (e.g.,

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Prove that collaboration doesn’t have to happen in a conference room? For the first time in its short history, the model was tested, and it passed with flying colors.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space.

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

FEBRUARY 1, 2022

Israel: With a booming technology services industry, immensely robust digital infrastructure, and highly mature startup ecosystem, Israel has become an established technology services location in the EMEA region. The region is primarily used more for domestic delivery than global delivery because of high labor and real estate costs.

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

Everest Group

MARCH 31, 2022

Consistently run tests of work from home and other BCP models to ensure familiarity and effectiveness (in terms of devices, connectivity, collaboration, and project management tools). Rehearse and stress-test the readiness of contingency plans regularly. Strengthen digital security and ensure tech readiness.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. Global Capability Centers (GCCs) can use storytelling to transcend geographic and cultural barriers to effectively communicate their vision and value to diverse audiences.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

JUNE 4, 2024

Since GBS represents for many enterprise leaders a loss of control or the building of new empires (because they don’t know how or refuse to work collaboratively or virtually) it can be the focus of high-stakes political games. And sometimes it’s nigh on impossible for the incumbent leader to do so, forcing them to exit stage right.

Shared Services 162

Shared Services Jobbing Research Collaborations 162

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

Global Business Services 52

Global Business Services Government Research Collaborations 52

The Hackett Group

SEPTEMBER 28, 2023

They have streamlined the day-to-day transactional elements of their operations, and through systematic use of global business services and process automation have freed up an additional 12% of their teams’ efforts to focus on value-added activities.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Zinnov

FEBRUARY 19, 2024

This urgent caution led to the initiation of the Manhattan Project, a massive, secret mission that united global experts and culminated in the Hiroshima atomic bombing on August 6, 1945, marking a catastrophic end to World War II and reshaping global power dynamics.

Analytics 95

Analytics Out-Tasking Engineering Sales 95

Everest Group

AUGUST 9, 2023

Efforts by both private players and the government to enhance skill development and increase the talent pipeline are underway, such as the collaborative postgraduate diploma (PGDM) program by IMT Hyderabad and HCL Technologies.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

SEPTEMBER 25, 2024

Or will they work collaboratively? What’s the role of the Chief Transformation Officer? Increasingly, CTransOs are showing up on the org chart? What is their mandate? Will they see GBS levers as “theirs” and go to battle with the model? What’s the time frame for change? Are expectations unreasonable?

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

Zinnov

OCTOBER 26, 2023

More and more GCCs are also partnering with universities and academic institutions, especially in emerging markets, to facilitate collaboration on innovations. Centralization minimizes redundant efforts across the enterprise, promotes collaboration and coordination, and concentrates scarce expertise.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

Capgemini

APRIL 11, 2023

Indeed, a recent report by the Shared Services & Outsourcing Network (SSON) states that most shared service organization (SSO) leaders have taken steps to pre-empt further fallout by evolving a robust global business services (GBS) model.

Service 52

Service Shared Services Reduced Costs Global Business Services 52

IBM Services

AUGUST 16, 2021

Takeda, a global biopharmaceutical company committed to bringing better health and a brighter future ­to people worldwide, strongly believes that it can provide the highest access to medicine for their patients through an employee population reflective of its diverse patient population and the communities it supports. In 2018, Takeda’s U.S.

Collaborations 52

Collaborations Global Business Services Outsourcing Service 52

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. They are strategic decisions that reinforce our commitment to sustainable and inclusive business practices.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

The Hackett Group

FEBRUARY 16, 2024

The Hackett Group’s 2024 Key Issues research is based on results gathered from more than 375 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Advisory 59

Advisory Research Analytics Risk Management 59

Zinnov

SEPTEMBER 24, 2024

Bengaluru, 19 September 2024 : In the face of mounting macro-economic challenges, Global Business Services (GBS) organizations are at a pivotal moment.

Analytics 40

Analytics Efficiency Global Business Services Management 40

Zinnov

MAY 22, 2024

New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations. Global Business Services (GBS) has been a major trend across large companies. The teams that work together in India, often liaise through the headquarters.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

The Hackett Group

JULY 8, 2021

This also includes investments in emerging technologies such as smart automation, advanced analytics, and collaboration tools that enable greater automation. Digital world-class procurement organizations continue to modernize the technology landscape, which explains why their technology cost is 20% greater than that of peers.

Analytics 52

Analytics Automation Design External Service Provider 52

The Hackett Group

NOVEMBER 6, 2024

The award-winning learning program was launched after bp’s global business services (GBS) strategy announcement to develop the skills required to achieve its ambitious goals. Live calls and interactive sessions that enable engagement and collaboration among participants.

Advisory 69

Advisory Research Collaborations Design 69

The Hackett Group

OCTOBER 22, 2024

Their technology costs are 11% lower than their peers, thanks to consistent investments in modern architecture and emerging technologies such as Gen AI, smart automation, advanced analytics, and collaboration tools. These investments continue to reduce costs while increasing overall speed.

Finance 59

Finance Advisory Marketing Reduced Costs 59

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 130

Co-Sourcing Global Business Services Government Collaborations 130

Everest Group

MAY 19, 2022

Summary As you are likely experiencing first-hand, retail and consumer packaged goods (CPG) Global Business Services (GBS) organizations have evolved from internal providers to strategic partners to the enterprise, driving operational and technological advancements. May 19, 2022 |. 8:30 am EDT | 6 pm IST. What’s next?

Retail 130

Retail Government Global Business Services Collaborations 130

Everest Group

OCTOBER 20, 2022

Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. GBS Leadership Exchange | Invitation-Only Event. GBS Capabilities Powering the Insurance Enterprise of the Future.

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130

Everest Group

MARCH 31, 2022

Summary Global business services (GBS) organizations faced the COVID-19 challenge head-on and emerged as an established asset for the enterprise. GBS Leadership Exchange | Invitation-Only event. The Talent Wars for GBS: Preparing for the Long Haul. March 31, 2022 |. 6:00 PM IST.

Human Resources 130

Human Resources Global Business Services Collaborations Jobbing 130