Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Prove that collaboration doesn’t have to happen in a conference room? GBS COVID momentum will no longer persuade the business owner who does not “get” GBS.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. Global Capability Centers (GCCs) can use storytelling to transcend geographic and cultural barriers to effectively communicate their vision and value to diverse audiences.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

The Hackett Group

SEPTEMBER 28, 2023

They have streamlined the day-to-day transactional elements of their operations, and through systematic use of global business services and process automation have freed up an additional 12% of their teams’ efforts to focus on value-added activities.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Everest Group

AUGUST 9, 2023

The two cities present a stark juxtaposition in terms of their future growth trajectories. This positive outlook for Hyderabad has become a common sight across multiple Global Capability Centers (GCC).

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

Global Business Services 52

Global Business Services Government Research Collaborations 52

The Hackett Group

FEBRUARY 16, 2024

The Hackett Group’s 2024 Key Issues research is based on results gathered from more than 375 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Advisory 59

Advisory Research Analytics Risk Management 59

Zinnov

SEPTEMBER 24, 2024

Bengaluru, 19 September 2024 : In the face of mounting macro-economic challenges, Global Business Services (GBS) organizations are at a pivotal moment. ProHance offers a comprehensive understanding of work patterns and their influence on efficiency and productivity.

Analytics 40

Analytics Efficiency Global Business Services Management 40

Zinnov

MAY 22, 2024

New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations. Global Business Services (GBS) has been a major trend across large companies. The teams that work together in India, often liaise through the headquarters.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

The Hackett Group

NOVEMBER 6, 2024

The award-winning learning program was launched after bp’s global business services (GBS) strategy announcement to develop the skills required to achieve its ambitious goals. Live calls and interactive sessions that enable engagement and collaboration among participants.

Advisory 69

Advisory Research Collaborations Design 69

The Hackett Group

OCTOBER 22, 2024

Their technology costs are 11% lower than their peers, thanks to consistent investments in modern architecture and emerging technologies such as Gen AI, smart automation, advanced analytics, and collaboration tools. These investments continue to reduce costs while increasing overall speed.

Finance 59

Finance Advisory Marketing Reduced Costs 59

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 130

Co-Sourcing Global Business Services Government Collaborations 130

Everest Group

MAY 19, 2022

Summary As you are likely experiencing first-hand, retail and consumer packaged goods (CPG) Global Business Services (GBS) organizations have evolved from internal providers to strategic partners to the enterprise, driving operational and technological advancements. May 19, 2022 |. 8:30 am EDT | 6 pm IST. What’s next?

Retail 130

Retail Government Global Business Services Collaborations 130

Everest Group

OCTOBER 20, 2022

Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion. .

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130

Everest Group

MARCH 31, 2022

Summary Global business services (GBS) organizations faced the COVID-19 challenge head-on and emerged as an established asset for the enterprise. Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants.

Human Resources 130

Human Resources Global Business Services Collaborations Jobbing 130