Everest Group

APRIL 26, 2022

Business agility has emerged among leading Global Business Services trends as a key driver for growth, innovation, and business excellence. Attaining business agility requires new ways of thinking and working. Collaboration. Invest in roles for the future and nurture specialist talent.

Global Business Services 130

Global Business Services Collaborations Efficiency Research 130

Everest Group

JUNE 18, 2024

More importantly, she is a proven leader with the right personality, culture fit and a collaborative leadership style that will make her a valuable member of our team from Day One. For more information, visit [link] About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

JUNE 4, 2024

Take a gander at ( What’s your GBS and Shared Services management persona? ). Since GBS represents for many enterprise leaders a loss of control or the building of new empires (because they don’t know how or refuse to work collaboratively or virtually) it can be the focus of high-stakes political games. Churn, churn, churn?

Shared Services 162

Shared Services Jobbing Research Collaborations 162

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. Employee engagement, people centricity and talent development remain at the core of JTI’s GBS strategy.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs are entities that work across business (BU)s units, or product lines within a BU, and provide leading-edge knowledge and capabilities in targeted areas.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

SEPTEMBER 30, 2024

However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase. Accenture’s recent investment of US$ 170 million in ANSR and their subsequent collaboration is anticipated to drive disruption in the broader market.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Prove that collaboration doesn’t have to happen in a conference room? For the first time in its short history, the model was tested, and it passed with flying colors.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

MARCH 31, 2022

Consistently run tests of work from home and other BCP models to ensure familiarity and effectiveness (in terms of devices, connectivity, collaboration, and project management tools). Rehearse and stress-test the readiness of contingency plans regularly. Strengthen digital security and ensure tech readiness.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. Global Capability Centers (GCCs) can use storytelling to transcend geographic and cultural barriers to effectively communicate their vision and value to diverse audiences.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

AUGUST 9, 2023

Efforts by both private players and the government to enhance skill development and increase the talent pipeline are underway, such as the collaborative postgraduate diploma (PGDM) program by IMT Hyderabad and HCL Technologies.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

SEPTEMBER 25, 2024

Or will they work collaboratively? What’s the role of the Chief Transformation Officer? Increasingly, CTransOs are showing up on the org chart? What is their mandate? Will they see GBS levers as “theirs” and go to battle with the model? What’s the time frame for change? Are expectations unreasonable?

Jobbing 130

Jobbing Outsourcing Shared Services Management 130

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

Global Business Services 52

Global Business Services Government Research Collaborations 52

Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them. But what are some of the key challenges faced by SSOs?

Service 52

Service Shared Services Reduced Costs Global Business Services 52

Zinnov

OCTOBER 26, 2023

Centralization drives efficiency through standardization, automation, and shared services. More and more GCCs are also partnering with universities and academic institutions, especially in emerging markets, to facilitate collaboration on innovations.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52