Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. Employee engagement, people centricity and talent development remain at the core of JTI’s GBS strategy.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. accelerate self-service), apply AI/ML to business use cases (e.g., accelerate self-service), apply AI/ML to business use cases (e.g.,

Banking 130

Banking Analytics Finance Engineering 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. It’s a core part of our business strategy, intertwined with our operations and corporate ethos.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

FEBRUARY 1, 2022

Israel: With a booming technology services industry, immensely robust digital infrastructure, and highly mature startup ecosystem, Israel has become an established technology services location in the EMEA region. The region is primarily used more for domestic delivery than global delivery because of high labor and real estate costs.

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. Global Capability Centers (GCCs) can use storytelling to transcend geographic and cultural barriers to effectively communicate their vision and value to diverse audiences.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

SEPTEMBER 25, 2024

Or will they work collaboratively? Wholesale replacement is not only not likely in the cards, it won’t respect the DNA ( Respect the DNA – Sourcing Change ). What’s the role of the Chief Transformation Officer? Increasingly, CTransOs are showing up on the org chart? What is their mandate? What’s the time frame for change?

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

The Hackett Group

JULY 8, 2021

Understanding the sources of digital world-class performance. This also includes investments in emerging technologies such as smart automation, advanced analytics, and collaboration tools that enable greater automation. Digital world-class procurement organizations deliver superior performance on three dimensions.

Analytics 52

Analytics Automation Design External Service Provider 52

The Hackett Group

FEBRUARY 16, 2024

Teams also must stay abreast of the developments in digital tools – such as AI and generative AI – to maximize visibility throughout the supply chain, while leveraging market intelligence data from multiple internal and external sources.” About The Hackett Group The Hackett Group, Inc.

Advisory 59

Advisory Research Analytics Risk Management 59

Zinnov

MAY 22, 2024

New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations. Global Business Services (GBS) has been a major trend across large companies. This will fuel the creation of new startups and accelerate e-commerce adoption in India.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

Everest Group

APRIL 9, 2024

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? The G6 BPO debate moderated by Deborah Kops, Founder of Sourcing Change, at SSOW aimed to take global BPO leaders out of their comfort zones and into a “not-so-safe space.” Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182