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Everest Group hails the tech services industry – with previous promise to help support impact sourcing market still on-going, and a pledge in place to now reach 1 million people by 2030!

Everest Group

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

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Where Sustainability Unites: Climate Week NYC, UNGA, and CGI | Blog

Everest Group

Read on for insights from our analyst team, who attended and presented at these pivotal gatherings that fostered collaboration and dialogue with the international community to advance sustainability efforts. Together, we are embarking on a collaborative mission to enhance lives through impact sourcing.

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CLINTON GLOBAL INITIATIVE | 2024

Everest Group

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

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Six Common Challenges Customer Experience (CX) Leaders Face | Blog

Everest Group

To capitalize on this opportunity, data analytics use within outsourced contracts has grown significantly over the past few years, and our recent research shows that analytics is now present in 30% to 35% of CXM deals. They also are focusing on improving the employee experience (EX) to retain the talent they find.

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A Comprehensive Approach to Meeting the Talent Demands of Sustainability Services | Blog

Everest Group

The diverse skill set required The field of sustainability services presents a multifaceted landscape of skills and expertise that are in high demand. For instance, service providers in this sector require professionals who can proficiently handle advanced data analytics to assess environmental impacts.

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Opportunity Assessment and Sourcing Project Flow

SIG Speaks

Sourcing is a process that involves finding, selecting, evaluating, and managing suppliers for day-to-day and long-term purposes for goods and services needed in the organization/company. Sourcing involves four significant steps Assess , Analyze , Execute and Evaluate. . learn more. .