3Pillar Global

JANUARY 2, 2024

By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data. ModelOps and DevOps align on foundational concepts of collaboration, automation, and continuous improvement.

Engineering 105

Engineering Collaborations Government Analytics 105

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look. These are only a few.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Hyland

AUGUST 5, 2022

Decreased team collaboration. Likewise, how does management implement greater collaboration between virtual teams and those in the office? If emails no longer work as your main form of communication, consider incorporating collaboration tools or shared workspaces to exchange messages, make calls and send across files faster.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

Groove Technology

DECEMBER 16, 2024

From evaluating technical capabilities and agile experience to establishing effective communication protocols and project management frameworks, you'll find practical information to make informed decisions about your outsourcing strategy. Language Proficiency: Clear and effective communication is essential, especially for remote teams.

Software 100

Software Outsourcing Collaborations Flexibility 100

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Groove Technology

MAY 19, 2024

As a result, the Philippines is an ideal location for establishing offshore teams for international enterprises, facilitating smoother collaboration and communication. Sustained Growth of the IT Industry Since the early 1990s, the Philippines has been recognized as a provider of high-quality information technology services.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Redial

DECEMBER 15, 2023

Regular team meetings, both formal and informal, can facilitate this exchange of information. A Collaborative culture with trust: Trust is the foundation of any successful team. Create a culture that promotes collaboration rather than competition.

Call Center 130

Call Center Collaborations Accounting Business Process Outsourcing 130

Groove Technology

AUGUST 7, 2023

In this article, we will explore the differences between software development outsourcing companies and custom software development companies, helping you make an informed decision. These companies have a team of skilled professionals who work remotely and collaborate with clients through various communication channels.

Software 130

Software Outsourcing Offshoring Nearshoring 130

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This ensures that students can engage with their coursework and collaborate with peers and instructors, irrespective of physical boundaries.

Management 130

Management Service Administrative Research 130

Automation Anywhere

AUGUST 19, 2022

Generally, it includes a reception desk to welcome and greet visitors and patients as they come in, registration services, information on where to go and the services available, and/or security staff where necessary. Collaboration across the company Front-office agents rarely operate alone.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Groove Technology

SEPTEMBER 27, 2024

We'll cover partner selection, communication best practices, quality assurance, and legal considerations to help you make informed decisions and drive sustainable growth in today's competitive digital landscape. By implementing proven strategies, you can ensure smooth collaboration and successful project outcomes.

Software 130

Software Outsourcing Management Right-Sizing 130

31 West

JANUARY 6, 2023

With remote and hybrid work environments becoming the norm, now there is more emphasis on tools that let businesses communicate and collaborate effectively. Your employees can connect and share information with apps like Outlook, Exchange, and Microsoft Teams. Streamline Information Sharing. Streamline Information Sharing.

Collaborations 130

Collaborations Sales Flexibility Efficiency 130

31 West

SEPTEMBER 12, 2022

It should also make it easier for employees to access information and answer questions correctly and quickly. Enable Collaboration. Centralize Information. Right from when a ticket is opened, information like the issue, customer expectation, priority, action taken, and status, among others, should be documented.

Management 130

Management Out-Tasking Customer Support Outsourcing 130

inDinero

SEPTEMBER 21, 2024

Promote board collaboration through regular updates and financial training for enhanced oversight. This helps track progress and make informed adjustments as needed. Monthly financial reviews allow you to closely monitor cash flow, guaranteeing you have enough funds to cover expenses and make informed decisions about future spending.

Management 104

Management Accounting Collaborations Finance 104

31 West

APRIL 9, 2024

As we delve deeper into the nuances of effective communication, it’s clear that it’s about more than just transmitting information; it’s about fostering a dynamic and interactive relationship between students and educators. Let’s explore additional strategies that can make communication in online courses more engaging and impactful.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Groove Technology

NOVEMBER 1, 2024

Health Information Exchanges (HIEs): For facilitating the exchange of healthcare information across organizations, a robust healthcare solution also allows healthcare providers to improve patient outcomes. Home Healthcare Providers : For coordinating care and managing patient information remotely.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

31 West

JULY 19, 2024

This fosters a collaborative environment where a customer care team can work hand-in-hand with sales representatives. Community Cloud (now part of Salesforce Experience Cloud) is designed to foster customer engagement, collaboration, and self-service. and enables agents to resolve issues fast and efficiently.

Service 130

Service Customer Service Sales Out-Tasking 130

Groove Technology

JUNE 22, 2023

It enables seamless integration of remote professionals into your organizational structure, fostering collaboration and synergy. Communication and Collaboration : Effective communication is paramount when working with remote teams. How Can I Ensure Data Security and Confidentiality with Remote IT Professionals? Absolutely!

Right-Sizing 130

Right-Sizing Service Flexibility Collaborations 130

Groove Technology

DECEMBER 16, 2024

Project managers seeking insights into the Agile methodology often find themselves overwhelmed by fragmented information and conflicting opinions about its implementation. Understanding both advantages and disadvantages of the Agile methodology is crucial for making informed decisions about project management approaches.

Right-Sizing 100

Right-Sizing Flexibility Collaborations Reduced Overhead 100

31 West

DECEMBER 9, 2022

Businesses need a tool that can streamline their workflows while allowing seamless collaboration between different departments. Seamless Collaboration. Seamless Collaboration. Your employees’ productivity suffers when there’s poor collaboration. You need tools that facilitate streamlined collaboration among all employees.

Human Resources 130

Human Resources Collaborations Right-Sizing Accounting 130

31 West

APRIL 27, 2024

Effective management and a streamlined workflow require excellent collaboration between your internal and external teams. Zoho Connect and Slack are our best choices for effective team collaboration. Slack is a business communication app that offers seamless collaboration and advanced functionalities for communication.

Right-Sizing 130

Right-Sizing Collaborations Efficiency Banking 130

31 West

AUGUST 1, 2022

The Virtual Machines (VMs), Virtual Desktop Infrastructure ( VDI ), collaboration tools and apps that can be accessed from anywhere that has a secure internet connection, allowing for “business as usual” — even in unusual circumstances. The era of collaboration tools! Clod-based tech solutions are not entirely new to the market.

Collaborations 130

Collaborations Flexibility Jobbing Out-Tasking 130

Groove Technology

SEPTEMBER 26, 2024

We'll delve into critical selection criteria, explore the potential benefits and challenges, and outline best practices for fostering effective offshore collaborations. Data Encryption: Encryption safeguards data in transit and at rest, converting sensitive information into unreadable formats to protect against unauthorized access.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

Groove Technology

MAY 7, 2024

This cultural compatibility facilitates smoother communication and collaboration, enhancing the overall efficiency of outsourcing partnerships. Moreover, Indian professionals have a cultural affinity with Western countries due to historical ties and a globalized outlook. crore (approximately US$ 11.77

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Government 130

31 West

AUGUST 12, 2022

On the other hand, a CRM stores customer information required to handle service requests or for business development. It stores customer information with services provided and ticket details. These are operational, strategic, analytical, and collaborative CRM. There are our types of CRMs available in the industry.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

Sourcing Captain

AUGUST 15, 2023

Collaborating with a China sourcing company can offer you scalability, efficiency, and access to a wider range of suppliers. It is important for customers to verify the experience and ability of the sourcing agent before committing to a long-term collaboration.

Sourcing 130

Sourcing Supply Chain Management Manufacturing Collaborations 130

Groove Technology

JUNE 15, 2023

The process typically involves the following steps: Requirement Identification : The client collaborates with the outstaffing company to define their project requirements, including the desired skills, experience, and timeline.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Groove Technology

JULY 3, 2023

Developers can seek guidance, share knowledge, and collaborate with fellow developers to enhance their skills and solve challenges. Whether you're working on a personal project or collaborating with a team, CodeBox ensures that you have quick access to your preferred code snippets, saving you valuable time and effort.

Efficiency 130

Efficiency Collaborations Design Software 130

Groove Technology

JUNE 21, 2023

Whether you're looking to outsource a project or expand your development team, understanding the offshore development rates and the top destinations can help you make informed decisions that align with your budget and requirements. This can impact real-time collaboration and minimize potential delays or communication gaps.

Offshoring 130

Offshoring Software Labor Costs Collaborations 130

Perficient Digital Transformation

SEPTEMBER 17, 2024

This year, I’m particularly excited about how far we’ve advanced with Optimizely One in collaboration with Perficient, which is described as an operating system for marketing teams. For one, it creates communication barriers, making it hard for teams to collaborate effectively. Will you be at Opticon 2024?

Marketing 109

Marketing Collaborations Reduced Overhead Automation 109

Groove Technology

OCTOBER 1, 2024

The model provides significant benefits, including real-time collaboration due to time zone alignment, cultural affinity, access to skilled talent pools, and enhanced quality control. Time Zone Alignment and Real-Time Collaboration One of the most significant advantages of nearshore outsourcing is the alignment of working hours.

Nearshoring 130

Nearshoring Software Outsourcing Offshoring 130

31 West

MAY 29, 2023

Like G Suite, Google Workspace offers a bunch of productivity tools for communication, meeting, presentation, collaboration, etc. Google Meet For Collaboration Creating team collaboration is a complex task, and it becomes more challenging in the case of remote work culture.

Accounting 130

Accounting Collaborations Automation Administrative 130

31 West

JANUARY 17, 2024

Educational institutions are one of the most vulnerable targets for cybercrimes as they involve a huge amount of information and personal data of students. As companies handle not only large finances but valuable information and intellectual property, it’s essential to protect it and save the organization’s reputation.

Cybersecurity 130

Cybersecurity Government Regulations Accounting 130

Groove Technology

NOVEMBER 15, 2024

However, by employing strategic methodologies, companies can maximize the benefits of this collaborative approach. Working with teams located across the globe can lead to delays in communication and challenges with real-time collaboration in the software development process.

Software 100

Software Outsourcing Nearshoring Offshoring 100

31 West

JULY 10, 2024

This includes managing, tracking, and storing information about your company’s current and potential customers, to further analyze and process it in order to constant improvements in this sphere. Collaborative CRM : Collaborative CRM solutions are those that help you set up efficient collaboration and communications within your business.

E-Commerce 130

E-Commerce Sales Out-Tasking Automation 130

Groove Technology

SEPTEMBER 21, 2021

Fortunately, these obstacles don’t matter today, with the help of various high-quality remote team management tools and the best video conferencing software, handle any task efficiently and collaborate with vendors from all over the world. How to Choose an Offshore Software Outsourcing Company? Quality Experience.

Offshoring 246

Offshoring Software Service E-Commerce 246

Groove Technology

SEPTEMBER 30, 2024

Business leaders must sift through various outsourcing models—onshore, offshore, and nearshore—and evaluate engagement types, from dedicated teams to project-based collaborations. In this blog post, we'll explore the different types of software development outsourcing models available to help you make an informed decision.

Software 130

Software Outsourcing Nearshoring Offshoring 130