Everest Group

JANUARY 12, 2023

As leading insurance organizations seek to be more data-driven in their business decisions, they are looking for solutions that can seamlessly integrate with their existing insurance technology stack. Read on to explore the issue of SaaS sprawl which is quickly becoming one of the industry’s leading pain points.

Insurance 130

Insurance Sales Administrative Flexibility 130

Everest Group

MAY 24, 2023

As the insurance industry undergoes a paradigm shift post-pandemic, digital transformation can improve customer experience and engagement. Partnering with service providers will help insurers overcome barriers and improve efficiencies. Read on to learn more. Reach out directly to discuss or for more information.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Automation Anywhere

JANUARY 20, 2021

When it comes to underwriting, the goal for insurance carriers is to determine the right price for the right risk. Meeting that goal can help them not only be competitive in today's crowded, highly demanding insurance market but also assist them in achieving profitable growth with reasonable loss ratios.

Insurance 98

Insurance Automation Robotics Process Automation Sourcing 98

Automation Anywhere

DECEMBER 3, 2020

How you collaborate with your bots will probably depend on your overall automation goal and the process(es) to be automated. The collaboration is well suited for simple service requests involving only a few applications where exceptions are not common. For instance, a front-office insurance agent starts a new request to process a loan.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Groove Technology

NOVEMBER 1, 2024

Health Insurance Companies : For processing claims and managing patient records, high-quality healthcare software development services are essential. Additionally, assessing their cultural fit and communication practices is vital for a smooth and effective collaboration. What are the hidden costs of healthcare software outsourcing?

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Everest Group

DECEMBER 28, 2021

Claims Operations. VIEW THE FULL REPORT.

Collaborations 130

Collaborations Marketing Insurance 130

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Technology investments and strategic partnerships will be key to redefining risk and driving innovation for these specialized insurance agents/brokers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the market potential and provider landscape in this blog. Low code/no code benefits.

Insurance 147

Insurance Banking Reduced Costs Collaborations 147

Perficient Digital Transformation

NOVEMBER 14, 2022

I recently connected with one of our colleagues in Latin America (LatAm) to discuss how she participates in global collaboration, and how that collaboration supports diversity, equity, and inclusion (DE&I) in the healthcare industry. contributory, insures the people that can afford a monthly payment.

Collaborations 64

Collaborations Healthcare Insurance Right-Sizing 64

Perficient Digital Transformation

DECEMBER 14, 2022

With robust industry experience and a drive for productive collaboration, both internally and with our clients, our healthcare practice achieves excellence in transforming how the world’s biggest brands connect with consumers and grow their business. For Paddy Cozens , technical architect, collaborating with peers makes daily tasks enjoyable.

Collaborations 69

Collaborations Healthcare Jobbing Insurance 69

Everest Group

JUNE 20, 2024

These collaborations highlight the growing understanding that modernization is key to staying competitive and meeting evolving customer demands. The road ahead: A collaborative future The future of core banking is a collaborative one.

Banking 162

Banking Collaborations Sourcing Retail 162

Perficient Digital Transformation

DECEMBER 5, 2022

I recently connected with Iyappan Rathina, a delivery director at Perficient, to discuss the benefits of global collaboration, and how that collaboration contributes to diversity, equity, and inclusion (DE&I) in healthcare. SEE ALSO: Driving DE&I In Healthcare With Global Collaboration: Insights from Latin America.

Collaborations 64

Collaborations Healthcare Insurance Government 64

Everest Group

MAY 9, 2024

This collaboration transcends mere verbal agreements or contractual obligations; instead, it entails establishing a genuine partnership between enterprise and providers characterized by commercial alignment and the pursuit of shared, measurable goals. Building trust is central to this collaboration.

Service 147

Service Collaborations Outsourcing Services Contracting 147

Everest Group

JANUARY 12, 2024

Collaboration is key in this evolving arena. Project Genesis, a collaboration between the Bank for International Settlements (BIS) and the Hong Kong Monetary Authority (HKMA), developed a prototype platform to tokenize retail green bonds and track their environmental impact. These partnerships and developments signify a critical shift.

Banking 162

Banking Retail Insurance Collaborations 162

Capgemini

SEPTEMBER 12, 2024

Insuring the future with a payer-provider partnership Capgemini 10 September 2024 Facebook Twitter Linkedin New technologies and regulations make collaboration more valuable than ever In brief: New technologies and regulations are changing the healthcare landscape. For proactive health payers, these changes carry immense opportunity.

Insurance 52

Insurance Healthcare Regulations Administrative 52

Perficient Digital Transformation

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Digitizing functional processes can lead to significant cost savings and efficiency gains.

Insurance 52

Insurance Streamline Operations Analytics Efficiency 52

Everest Group

APRIL 9, 2024

However, the potential of GBS/SSC collaborating with outsourced entities in a combined “AND” model was surprisingly absent in the conversations. We have seen a consistent insourcing trend among leading global banks, insurers, consumer packaged goods firms, healthcare and life-sciences companies, and manufacturers.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

FEBRUARY 2, 2023

Banks are using blockchain to help manage the documents needed for completing a trade transaction, including contracts, letters of credit, bills of lading, import/export licenses, insurance certificates, and more. have taken further steps to pilot central bank digital currency (CBDC), which often utilizes blockchain.

Banking 246

Banking Service Right-Sizing Automation 246

IBM Services

DECEMBER 4, 2023

IBM can help insurance companies insert generative AI into their business processes IBM is one of a few companies globally that can bring together the range of capabilities needed to completely transform the way insurance is marketed, sold, underwritten, serviced and paid for.

Insurance 56

Insurance Cybersecurity Risk Management Risk Management 56

Perficient Digital Transformation

MARCH 9, 2022

I’m a senior project manager and Scrum master, currently working with one of the largest health insurers in the United States. The 10 largest health systems and 10 largest health insurers in the U.S. Inna, thank you so much for joining me today. Can you tell me a bit about how you serve our clients? . Healthcare Leaders Turn to Us.

Management 119

Management Healthcare Insurance Collaborations 119

ScaleHub

JULY 26, 2022

How can insurance companies avoid high customer attrition? Attendees heard from industry experts, Marcus Wollny, CIO of Deutsche Familienversicherung AG , and Christoph Müller, COO of Real Garant Versicherung AG (part of the Zurich Insurance Group). This session was no different. He provided insight into his organization’s approach.

Insurance 52

Insurance Sales Collaborations Automation 52

Everest Group

OCTOBER 11, 2022

In the next stage of open finance, an individual’s entire financial footprint, such as mortgages, savings, pensions, insurance, and credit, can be opened up to trusted third-party APIs with consumer consent. It has created countless opportunities for competition and collaboration.

Banking 147

Banking Finance Research Accounting 147

3Pillar Global

MAY 3, 2024

They collectively insure ~130 million Americans, including nearly half of the employer market. I’ve had the privilege to collaborate and connect with exceptional regional plan leaders across strategy consulting roles and more recently in-house at a regional plan. Technology.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Perficient Digital Transformation

JULY 19, 2023

One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions.

Insurance 52

Insurance Automation Streamline Operations Reduced Costs 52

Everest Group

SEPTEMBER 7, 2023

Some of the major areas of investment include: Autonomy Advancements: Investments in L3 to L5 autonomous technologies, intelligent adaptive cruise controls, safety systems, and sensor fusion tech to transform driving experiences Connected Ecosystems: Connectivity and data management are forging powerful collaborations between automotive players and (..)

Engineering 147

Engineering Service Insurance Software 147

Perficient Digital Transformation

NOVEMBER 21, 2023

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. Brian believes insurance serves a noble purpose and is a great source of pride.

Insurance 52

Insurance Research Jobbing Finance 52

Perficient Digital Transformation

APRIL 4, 2023

Using Salesforce Health Cloud, we can help address these outcomes by delivering digital experiences at scale with 360-degree patient data, intelligent care collaboration, and personalized end-to-end experiences. It can be especially challenging if the process is manual and lacks the data needed for a streamlined health plan buying process.

Healthcare 98

Healthcare Insurance Collaborations Manufacturing 98

Perficient Digital Transformation

SEPTEMBER 27, 2021

Which health insurers are providing the best customer experience (CX), and how are they improving the quality of their experiences? Forrester set out to answer this very question in The US Health Insurers Customer Experience Index, 2021. The solution increased click-thru rates by 7%. Modernized Portal, Built to Scale. Have questions?

Healthcare 119

Healthcare Insurance Analytics Automation 119

Everest Group

JUNE 28, 2023

The Banking, Financial Services, and Insurance (BFSI) industry faces various challenges in today’s evolving environment, from inflation and cybersecurity to increased competition from fintechs, and changing customer expectations.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

JUNE 18, 2024

Another example is when an insurance provider utilizes proactive outreach strategies, such as sending notifications when insurance coverage is expiring or subscriptions are ending, along with discounts or offers for renewals.

Streamline Operations 147

Streamline Operations Out-Tasking Insurance Engineering 147

Everest Group

OCTOBER 17, 2023

For instance, Accenture’s acquisitions of Navitaire and Duck Creek Technologies showcased the power of assets, while TCS strategically positioned ignio as a transformation catalyst and upheld BaNCS as a revenue-generating platform within banking, financial services, and insurance (BFSI). How will this impact internal collaboration?

Streamline Operations 162

Streamline Operations Reduced Costs Insurance Banking 162

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Everest Group

MARCH 13, 2024

Though a recent Everest Group survey revealed the pressing need for mainframe modernization, the technology is far from dead in the banking, financial services, and insurance (BFSI) industry. The survey reveals many firms believe the disconnection between mainframe environments and new cloud-native systems and applications is a big challenge.

Banking 162

Banking Out-Tasking Insurance Efficiency 162

Everest Group

FEBRUARY 21, 2022

Driving the future data organization through external collaboration: Many leading GBS organizations are ramping up teams of data specialists and collaborating with the external innovation ecosystem. accelerate self-service), apply AI/ML to business use cases (e.g., accelerate self-service), apply AI/ML to business use cases (e.g.,

Banking 130

Banking Analytics Finance Engineering 130

Perficient Digital Transformation

APRIL 18, 2022

We think through the journey of someone with complete access to healthcare, to someone who has a high-deductible or governmentally funded insurance. The 10 largest health systems and 10 largest health insurers in the U.S. ” – Kayla Brown, Lead Business Consultant, Healthcare.

Healthcare 116

Healthcare Pharmaceuticals Insurance Government 116

Unosquare

FEBRUARY 7, 2025

which allows for real-time collaboration, enabling teams to work together efficiently without the challenges that often come with substantial time differences. This alignment extends to work ethic, communication style, and business values, fostering smooth collaboration.

Nearshoring 52

Nearshoring Software Outsourcing Collaborations 52