SIG Speaks

MAY 9, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Jigar Mistry shares the potential benefits and opportunities that can arise from outsourcing. Outsourcing business activities became standard across industries irrespective of their size or work area. are involved.

Outsourcing 40

Outsourcing Offshoring Sourcing Collaborations 40

NoonDalton

AUGUST 18, 2021

But when it comes to UK outsourcing, there are some changes on the horizon worth mentioning. . To achieve this, outsourcing may need to become a major part of the “new normal”. UK Outsourcing and the Remote Working Revolution. You can effectively manage these teams through collaboration platforms and videoconferencing tools. .

Jobbing 98

Jobbing Outsourcing Reduced Overhead Pharmaceuticals 98

Premier BPO

MAY 24, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. They highlight the effectiveness of offshore outsourcing in achieving high-quality results. The widespread forum serves as a go-to consumer service & customer care platform in the U.S.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

NoonDalton

JUNE 12, 2023

Offshoring offers numerous benefits that are hard to ignore: cost reduction, enhanced efficiency, and improved productivity. However, it’s crucial to distinguish between collaborating with an established outsourcing provider and relying on an independent freelancer.

MicroSourcing 52

MicroSourcing Offshoring Outsourcing Flexibility 52

Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services. Sitel Philippines Inc.

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

JULY 8, 2021

But there is a certain fear within regarding outsourcing. These fears stem from the basic security concerns that organizations have, and can be mitigated by actually engaging with an outsourcing company. They know that the only reason you offshore customer service is to save money. How To Outsource Call Center Philippines.

Call Center 52

Call Center Offshoring Outsourcing Business Process Outsourcing 52

Everest Group

APRIL 28, 2022

Sharing sensitive data with outsourcing providers in today’s interconnected digital world has increased organizations’ vulnerability to cyberattacks, making it more important than ever to have an effective supplier cyber risk management strategy. The Everest Group risk management matrix.

Risk Management 52

Risk Management Risk Management Management Cybersecurity 52

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. If unemployment leads to a shift from privately-insured plans to Medicaid, hospitals could lose revenue.

Healthcare 52

Healthcare Analytics Outsourcing Insurance 52

Future of Digital Sourcing Nearshoring

MARCH 20, 2022

In fact, according to the Accelerance 2022 Global Software Outsourcing Trends & Rates Guide , the outlook for outsourcing in general is strong, and a projected five-year revenue growth streak in software application outsourcing is still on track. From Low-Cost Alternative to Strategic Partnership.

Nearshoring 59

Nearshoring Service Outsourcing Regulations 59

Everest Group

SEPTEMBER 19, 2022

Collaborate with other leaders of the practice in serving clients globally, developing differentiated IP and capabilities, and building a world-class team. Comfortable working in a global model and collaborating across multiple teams. Focus on GBS practice area growth and expansion across the GBS/GIC/captive landscape in India.

Advisory 40

Advisory Research Offshoring Sales 40

Zinnov

SEPTEMBER 13, 2021

One of the top decision-making areas of leaders across verticals is the exploration of offshore locations with large available digitally skilled talent pools, strong technology infrastructure, and business-friendly laws. Additionally, out of them, 35% of centers handle processes in more than five languages. Start-up Ecosystem.

Research 52

Research Engineering Offshoring Software 52

NoonDalton

APRIL 5, 2023

In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. The Philippine government formed a special economic zone to boost outsourcing after spotting a good possibility and encouraging more foreign businesses to build their customer care centers in the nation.

Outsourcing 52

Outsourcing Offshoring BPO Business Process Outsourcing 52