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Discover the Strategies Top GBS Organizations Use to Create Superior Employer Brand Perception | Blog

Everest Group

Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog. Creating a strong employer brand perception is a challenging and intricate task that requires consistent efforts across various fronts.

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From Sci-Fi to Reality: Unraveling the Risks of Superintelligence | Blog

Everest Group

Humans are still far from fully grasping its potential ramifications and understanding how to collaborate with the technology and effectively mitigate its risks. General AI General AI possesses human-like cognitive abilities and can perform various intellectual tasks across various domains. Let’s explore this further.

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Generative AI and Cloud Integration Keep Mainframes Alive in the BFSI Industry | Blog

Everest Group

In the coming years, non-core applications will continue to have a higher migration rate than core applications. However, industry research underscores that BFSI enterprises optimize and enhance their mainframe ecosystems, presenting a promising opportunity for service providers to assist.

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Are Human-centric Experiences Possible with Gen AI? We Think So! | Blog

Everest Group

Reach out to us to explore further. It’s time to embrace collaboration. According to research by Everest Group, 65% of enterprises believe that gen AI will improve or transform their workflow, underscoring its potential to revolutionize the workplace. Humans + AI: the dream team Forget the man vs. machine showdown.

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Salesforce Service Cloud: The Ultimate Guide

31 West

According to Salesforce research , 88% of buyers will choose a company again if the service is good. This fosters a collaborative environment where a customer care team can work hand-in-hand with sales representatives. The answer lies in delivering unparalleled customer service.

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Deconstructing the Future of Work Trends

Everest Group

Robotic process automation (RPA) and Artificial Intelligence (AI)-based automation can significantly reduce the number of transactional tasks delivered manually, in addition to a few judgement-oriented tasks. Everest Group’s future of work research shows adoption of these technologies has accelerated during the pandemic.

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In-Office, Work-From-Home or Hybrid? What Do CTOs Think?

31 West

– Ken Matos, Vice President of Research, Life Meets Work. And of course, there’s no hesitation in voicing out their demands. Reach out to a millennial near you. Hence, it is not that big a deal for the CTOs to find out that workplace flexibility is the major thing that the employees demand. The IT Help Desk.