Remove Collaborations Remove Outsourcing Operations Remove Webinar
article thumbnail

Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Accounting for 40% of the country’s contact center jobs, as per BPESA, Johannesburg ensures abundant resources for efficient outsourcing operations.

Service 173
article thumbnail

Coping With Recession: How Healthcare Providers Can Maintain Financial Stability | Blog

Everest Group

In fact, outsourcing medical coding staff alone can save hospitals 25-30% on administrative costs. Healthcare providers that have partially outsourced operations can consider expanding sourcing partnerships to other segments after a comprehensive assessment.