Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Premier BPO

JUNE 7, 2024

Strategic Advantages Beyond Cost Savings Outsourcing presents a strategic solution that can unlock many benefits as it provides access to specialized expertise currently unavailable on your team to tackle complex challenges. Seek partners whose mission, vision, and values align with yours for seamless collaboration.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

OCTOBER 26, 2023

Read on for insights from our analyst team, who attended and presented at these pivotal gatherings that fostered collaboration and dialogue with the international community to advance sustainability efforts. Together, we are embarking on a collaborative mission to enhance lives through impact sourcing.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

OCTOBER 14, 2021

It may seem at times that the IT and procurement departments can be on different planets when it comes to IT sourcing services spend. Anyone who has set up a new procurement department at a firm with large volumes of untracked indirect spend knows they first need to target the IT department and get involved in their sourcing projects.

Sourcing 130

Sourcing Cybersecurity Right-Sizing Risk Management 130

Everest Group

JUNE 20, 2024

These collaborations highlight the growing understanding that modernization is key to staying competitive and meeting evolving customer demands. Implications and opportunities for service providers The core banking transformation journey presents a significant opportunity for SPs.

Banking 162

Banking Collaborations Sourcing Retail 162

IBM Services

NOVEMBER 9, 2023

In 2021, Liquid Prep became an open-source software project hosted by the Linux Foundation. The role of Open Horizon as an edge computing platform To ensure the solution is scalable and easy to use, Liquid Prep began working with Open Horizon , an open-source edge computing project from the Linux Foundation.

Sourcing 95

Sourcing Software Research Collaborations 95

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Everest Group

APRIL 16, 2023

Everest Group Partners Jimit Arora and Amy Fong will be presenting at the event in a topic-based roundtable discussion titled, Controlling the Sprawl: A Template for Managing Your IT Tail. Sourcing often faces the challenge of rationalizing the supply base to address non-efficient tail spend.

Sourcing 130

Sourcing Collaborations Efficiency Marketing 130

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. Understanding the differences between the two, as presented below, is critical. Everest group research with 50 digital workplace providers Source: Everest Group (2023)

Co-Sourcing 147

Co-Sourcing Collaborations Outsourcing Sourcing 147

Everest Group

AUGUST 29, 2022

To capitalize on this opportunity, data analytics use within outsourced contracts has grown significantly over the past few years, and our recent research shows that analytics is now present in 30% to 35% of CXM deals. They also are focusing on improving the employee experience (EX) to retain the talent they find.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Everest Group

SEPTEMBER 14, 2023

With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

APRIL 21, 2022

Ways to enable business and IT collaboration. Shared services and sourcing executives. Presenters. What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Strategy and innovation executives.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Premier BPO

APRIL 28, 2023

Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate.

Outsourcing 147

Outsourcing Co-Sourcing BPO Offshoring 147

Everest Group

APRIL 5, 2023

The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion. Jimit Arora Partner Bharath M Vice President, Global Sourcing Kushagra Singh Senior Analyst, Global Sourcing

Nearshoring 130

Nearshoring Offshoring Sourcing Collaborations 130

Everest Group

DECEMBER 5, 2023

The diverse skill set required The field of sustainability services presents a multifaceted landscape of skills and expertise that are in high demand. The organization can streamline business initiatives by aligning roles, responsibilities, and workflows, enabling seamless collaboration among experts from diverse backgrounds.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Everest Group

APRIL 9, 2024

While I may not share all the opinions presented here, they contribute to a broader dialog. The G6 BPO debate moderated by Deborah Kops, Founder of Sourcing Change, at SSOW aimed to take global BPO leaders out of their comfort zones and into a “not-so-safe space.” As Yoda sagely proclaimed, “Do or do not.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Premier BPO

MARCH 15, 2023

The event presents an opportunity for professionals to collaborate and share takeaways from the past year, as well as discuss upcoming trends and techniques for managing disruption. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130

Everest Group

SEPTEMBER 12, 2024

While numerous factors come into play, the following critical elements should be considered in the framing of any contract to establish a solid foundation for collaboration: Input data treatment: The legal landscape surrounding gen AI is as complex as the technology itself.

BPO 130

BPO Sourcing Business Process Outsourcing Outsourcing 130

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Advisory 100

Advisory Research Strategic Sourcing Jobbing 100

Groove Technology

OCTOBER 1, 2024

In addition, the article also presents 10 other strategies to reduce costs such as applying Agile methods, effective project planning and optimizing team structure. Faster Time-to-Market: Collaboration with external partners can accelerate development cycles, enabling quicker launches of products and services.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

AUGUST 25, 2023

Integrating Generative Artificial Intelligence (GAI) into Source-to-Pay (S2P) processes can reshape procurement operations. By seamlessly integrating advanced algorithms and machine learning, GAI has the power to transform Source-to-Pay (S2P) processes, taking procurement to unprecedented heights of efficiency, accuracy, and innovation.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

JUNE 16, 2023

Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of. For many sourcing organizations, Environmental, Social, and Governance (ESG) considerations have become more visible criteria in selecting strategic suppliers.

Outsourcing 130

Outsourcing Service Government Sourcing 130

SIG Speaks

OCTOBER 19, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Kate Laing shares her perspective on the importance of a clear, concise presentation and how it is very important for the entire team and reinforces the depth of work performed and the criticality of procurement to your stakeholders.

Strategic Sourcing 40

Strategic Sourcing Sourcing Manufacturing Risk Management 40

Premier BPO

MAY 16, 2023

This year’s expo offered educational sessions, keynote presentations, and networking opportunities on customer strategy, employee engagement, technology, and innovation. The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Strong client presence and presentation skills.

Advisory 100

Advisory Offshoring Sourcing Sales 100

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Future of Sourcing

MAY 9, 2023

Conducting Sourcing During a Crisis Following strategies are adopted by best-in-class procurement teams that help them navigate through the uncertainties faced during a calamity: 1. Investing in Collaborative Sourcing Every procurement expert stresses the importance of collaboration.

Sourcing 52

Sourcing Collaborations Analytics Strategic Sourcing 52

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Frevvo

MARCH 1, 2022

But these changes also present several challenges, namely that organizations must ensure that their distributed workforce has the right tools to communicate. Using enterprise collaboration software can help. In this article, we’ll explain what enterprise collaboration is and why it’s important. What Is Enterprise Collaboration?

Collaborations 52

Collaborations Out-Tasking Co-Sourcing Software 52

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Everest Group

NOVEMBER 17, 2022

These include carrier integrated 5G network (low- and mid-band); open-source technologies and architectures (O-RAN); network cloudification through Software-Defined Networking (SDN), Network Functions Virtualization (NFV), and Multi-Access Edge Computing (MEC); small cell 5G architecture, private 5G, network slicing, and Fixed Wireless Access (FWA).

Retail 130

Retail Collaborations Software Manufacturing 130

Groove Technology

OCTOBER 24, 2022

Text editors and command-line tools, which offer little to nothing in terms of automation, debugging, and swift code execution, have been a source of conflict for software engineers. Efficiency gain: Most IDEs encourage collaboration, which boosts output and effectiveness. It doesn’t need any further plugins from outside sources.

Software 130

Software Sourcing Engineering Automation 130

inDinero

SEPTEMBER 21, 2024

Promote board collaboration through regular updates and financial training for enhanced oversight. Use historical data and anticipated funding sources to set achievable targets. Foster Board Collaboration Engaging your board in financial collaboration is vital for your nonprofit’s success.

Management 104

Management Accounting Collaborations Finance 104

Everest Group

MAY 21, 2024

Article 7 of the UN Model empowers the source state, like India, for instance, to levy taxes on profits linked to a PE within its borders. For example, if a foreign company expands its operations within India, the income derived from such activities becomes taxable in India.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162