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8 Tips For Excellent Customer Service To Colleges & Universities

31 West

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates. Training should cover all aspects of the institution’s services and resources.

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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services.

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How to Manage Outsourced Teams: Best Practices and Tips

Magellan Solutions

Outsourced team success depends on transparent and collaborative management. Businesses can feel confident that they will receive excellent service by outsourcing. It allows them to provide outstanding service and exceed customer expectations. In contrast, outsourcing is a pay-what-you-need service.

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Educating the Digital Generation: The Importance of Cybersecurity Awareness in College

31 West

In this article, we will talk more about cybersecurity, its importance for students, and what colleges can do to secure their learners in addition to providing qualified IT help desk support services. Cyber-attacks know no boundaries and international collaboration is paramount. What is Cybersecurity and Why is it Important?

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Decoding Quantum Computing: Uncovering its Potential Impact and Opportunities, Part I | Blog

Everest Group

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Providers can collaborate with enterprises on R&D initiatives and develop custom algorithms and applications tailored to their business needs.

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Students Complete Mark Cuban Foundation AI Bootcamps Hosted by Perficient in Dallas & Houston

Perficient Digital Transformation

For the second consecutive year, Perficient volunteered to host training centers for free AI Bootcamps for local high school students in collaboration with the Mark Cuban Foundation. From industries such as healthcare to financial services, we are just at the tip of the iceberg. What is the Mark Cuban Foundation? .

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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient Digital Transformation

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Contact our financial services industry experts today. Trust and Transparency. .

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