Collaborations Service Innovation Shared Services 
Everest Group
JANUARY 11, 2024
From any vantage point, COVID was good to the global business services (GBS) model. Prove that collaboration doesn’t have to happen in a conference room? The funding for business services innovation is showing signs of drying up. Show the enterprise how to work globally?
Everest Group
JANUARY 3, 2022
However, as the world evolves, GBS organizations need to remain agile to keep up with advancing technologies, navigate the recent talent shortage, and maintain cost competitiveness and accelerate innovation to help drive the CEO agenda. Consider collaborating with external partners such as startups and academic institutions to fill gaps.
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