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ServiceNow vs SysAid Compared 2023

31 West

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? If yes, then you must consider investing in a customer service solution. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

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Zendesk vs ManageEngine Compared 2023

31 West

Customer service is an integral part of all businesses today. Customer service software is one such solution you can consider. It empowers employees with tools and apps that let them troubleshoot, collaborate and resolve issues more quickly. It is a service-first CRM company. What is Zendesk? What is ManageEngine?

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Future-Proofing Your Development: Why DevOps and Cloud is the Winning Formula

Amzur

A recent study by Google Cloud and Harvard Business Review Analytic Services found that organizations that adopt DevOps and cloud technologies are 24 times more likely to have high organizational performance, demonstrating strong IT and business outcomes. The benefits of this powerful combination are numerous: 1.

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Data-driven Productivity: Unlocking Sustainable Growth in GBS Organizations

Zinnov

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. This collaborative effort between Zinnov and ProHance offers a comprehensive guide to navigating these challenges.

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Decommissioning & Migration: A Catalyst For Network Transformation & Environmental Sustainability

Zinnov

DOWNLOAD THE WHITEPAPER. This Cyient-Zinnov joint whitepaper touches upon some critical aspects and answers questions such as –. Deep collaboration between the various ecosystem players such as telecom operators, equipment manufacturers, and system integrators will be key when building and scaling the network of the future.

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Digital Technology Transformation: 5 Biggest Challenges and Best Solutions

Amzur

Digital transformation brings manifold benefits for organizations including, Understand customer behavior and deliver services accordingly. Digital transformation will bring a paradigm shift in daily operations and delivering services. Undeniably, employee collaboration is vital in achieving digital transformation goals.

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Automation as a Force for Good

Automation Anywhere

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. NGH provides general acute services for 700,000 in the UK’s Midlands region. The Automation Anywhere team worked overnight, side-by-side with NGH’s IT staff. Why this global approach?