Remove Collaborations Remove Services Contracting Remove Webinar
article thumbnail

Embracing Strategic Business Outcomes in Digital CX: A New Benchmark for Success in CXM Service Delivery | Blog

Everest Group

This collaboration transcends mere verbal agreements or contractual obligations; instead, it entails establishing a genuine partnership between enterprise and providers characterized by commercial alignment and the pursuit of shared, measurable goals. Building trust is central to this collaboration.

Service 147