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Global Business Services (GBS) has been a major trend across large companies. Focus on customer experience and automation is driving companies to break organizational silos and create frictionless workflows, with GBS becoming the center of such transformations.
The macro-environment favors steady long-term focus and growth The Inflation Reduction Act of 2022 puts pressure on companies to reduce drug and device prices in the USA, causing pharma to leverage technology to drive cost efficiencies and maintain margins. For many indications, patients have many pharmaceutical options.
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