Decoding BPO vs. KPO: Choosing the Right Outsourcing Model for Your Business
NoonDalton
DECEMBER 30, 2024
BPO providers often operate across different locations, offering three types of outsourcing models: Offshore Outsourcing : Services are provided from a country different from the clients location, often to take advantage of cost savings (e.g., outsourcing to the Philippines or India). What Is Knowledge Process Outsourcing (KPO)?
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