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Deciphering Voice Networks – Unravelling an Often Misunderstood Aspect of Enterprise Networking

Everest Group

Enterprise buyers frequently misunderstand voice network services and incorrectly group disparate services under a single resource unit (RU). Accurately defining and pricing RUs is essential to ensure both the enterprise and service provider benefit. To shed light on this often-cloudy aspect of enterprise networking, read on.

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Gen AI and the Future of Cybersecurity: Advanced Strategies for Cyber Defense | Webinar

Everest Group

This webinar, drawing from current advancements and Everest Group’s recent research, will provide cybersecurity buyers and service providers with insights into new developments, emerging applications, challenges, and opportunities presented by gen AI in cybersecurity. What should service providers do with gen AI in cybersecurity?

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What Are The Differences Between IT Service Desk and Incident Management?

31 West

Inside this realm of IT support, you may have come across several terms like help desk, IT service desk outsourcing , incident management, and customer support, among others. As a manager, you are responsible for understanding these subtle differences, as it will help you prioritize issues and serve users better. Predictability.

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Promoting Advanced Technologies at COP28 Can Propel Immediate Energy Optimization Action | Blog

Everest Group

For our analysis of the first two days of the United Nations Climate Change conference, see the prior posting. Leading enterprises have started joining forces with tech players and service providers to track and enhance energy efficiency in operations, paving the way for a sustainable energy transition.

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Life Sciences Operations PEAK Matrix® Assessment

Everest Group

To effectively serve evolving enterprise needs, service providers have invested in increasing the breadth and depth of their functionalities/offerings across the life sciences operations value chain. This report will enable enterprises to identify suitable service providers to manage the evolving needs of their businesses.

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Analyst Relations Quarterly Newsletter | Q1 2024

Everest Group

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

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Analyst Relations Quarterly Newsletter | Q1 2024

Everest Group

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

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