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In today’s world, BCP requires the ability to pivot tactics and strategies quickly and efficiently—and the location of your contactcenteroutsourced partner is a serious factor in that ability. Download Pandemic ebook.
If you need training insights, weve got an eBook for that.) We draw the line at asking our frontline people (who are being made redundant) to train the new vendors team on their roles. We think thats just basic decency with a side dish of humanity. (If
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