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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

According to Everest Group’s recent report Africa on the Rise – The Next Frontier in Customer Experience Management , the continent’s customer experience management (CXM) delivery presence has surged.

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2021 Philippines Call Center Costs (Risks & Benefits)

Magellan Solutions

Top Contact Center Outsourcing Companies & The Challenges Faced From The Risks. There’s no doubt that COVID-19 has disrupted call center services outsourcing operations on multiple levels. Challenges Of Contact Center Outsourcing Services And How Magellan Solutions Solve Them.