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The digital marketplace is bustling, and effective customerservice is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcingcustomerservice. What is eCommerce CustomerServiceOutsourcing?
Function-Based Outsourcing Types Function-based outsourcing categorizes services based on the specific business functions they support. Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to externalserviceproviders.
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