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Zendesk vs HubSpot: Which Is Better?

31 West

Started as a way for businesses to provide seamless customer service, customer relationship management software applications have grown to become the all-in-one platforms for your business operations. One thing businesses appreciate about HubSpot’s marketing and customer service tools is their simplicity.

Sales 130
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IoT in Retail: How Mulesoft Integration is Transforming the Industry

Groove Technology

IoT has become increasingly significant in the retail industry as it allows businesses to collect data on customer behavior and preferences, manage inventory, and optimize supply chains effectively. MuleSoft’s Anypoint Platform can help businesses integrate and manage data from various systems, including IoT devices.

Retail 130
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Streamlining supply chain management: Strategies for the future

IBM Services

Here’s how companies are using different strategies to address supply chain management and meet their business goals. Why supply chain management matters Supply chain management involves coordinating and managing all the activities involved in sourcing , procurement, conversion and logistics.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Services

Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content. Leveraging this unstructured data can extend to various aspects of retail operations, including enhancing customer service through chatbots and facilitating more effective email routing.

Retail 94
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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

AI is being leveraged to automate repetitive tasks, enhance customer service, and provide valuable insights through data analytics.This is having a profound impact on the operational efficiency of BPO companies. AI can also enhance customer service by enabling personalized interactions and 24/7 support.

BPO 105
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How generative AI can transform the aviation industry 

IBM Services

These include enhancing customer experiences through better, more personalized travel recommendations and promotions, as well as improving customer service by creating more robust virtual assistants. They must also make sure that customer data is secure and that its use is compliant with data privacy regulations.

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6 Myths and Facts About AI Implementation For SMBs

Amzur

In the market, you can get access to open-source AI tools and libraries, offering free or low-cost access to powerful AI capabilities. Small businesses can make informed decisions regarding inventory management, marketing strategies, and customer behavior by analyzing data patterns and trends.