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History tells that outsourcing or offshoring favored established companies. Digital marketing outsourcing is among the top servicescontracted to BPO companies in the Philippines. This is also true in setting up your own customerservice center. You need CRM software to ensure a streamlined customer experience.
Another is customerservice skills. Basic call centre services are responsible for 50-60% of customer contact operations. But also servicecontracts for companies that offer development services. Some of these are the health care, gaming, and animation services. Emerging Segments.
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