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Shopify Telephone Support: How BPO Services Can Help

Magellan Solutions

million online stores on Shopify , excellent customer service is crucial to standing out. With Shopify telephone support, you can elevate your customer experience and ensure shopper satisfaction, making your store a preferred choice among millions of others. Hey there, fellow Shopify merchants! With over 1.75

BPO 95
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Five ways generative AI can help retailers improve the automotive customer experience

Capgemini

To compete, automotive dealerships must provide customers with the right offer, vehicle, and service at the right time. And throughout this end-to-end journey, retailers need to access data from various systems which provide vehicle sales, finance, and customer service information.

Retail 52
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Achieving Transactional Process Improvement for a Multinational IT Corporation: A Case Study

Blue Ocean

When a global IT corporation sought to modernize their customer service operations, we transformed potential revenue loss into strategic advantage. Through smart automation and people-first business process optimization, Blue Ocean achieved $25,000 in quarterly savings while reducing manual processing time by 22 hours per month.