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The digital marketplace is bustling, and effective customerservice is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcingcustomerservice. What is eCommerce CustomerServiceOutsourcing?
According to a report by Clutch, 68% of US companies plan to increase their offshore outsourcing efforts. Top offshore outsourcing destinations include: India: Known for its large pool of skilled IT professionals and cost-effectiveness. China: Offers a vast workforce and expertise in manufacturing and technology.
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