Raya Contact Center

MARCH 20, 2023

The judging is based on a rigorous scoring process that involves an impartial examination by an independent panel of IAOP customer members who have substantial experience selecting outsourcing service providers and advisors for their organizations.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

The judging is based on a rigorous scoring process that involves an impartial examination by an independent panel of IAOP customer members who have substantial experience selecting outsourcing service providers and advisors for their organizations.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

FEBRUARY 21, 2024

.” The judging is based on a rigorous scoring process that involves an impartial examination by an independent panel of IAOP customer members who have substantial experience selecting outsourcing service providers and advisors for their organizations.

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

NoonDalton

OCTOBER 31, 2022

In a changing economy, selective outsourcing enables you to develop more adaptable expenses. In either case, the majority of leaders choose to concentrate on the workforce that interacts with customers, customer support, and corporate strategy.

Outsourcing 52

Outsourcing Payroll Flexibility Selective Outsourcing 52

Magellan Solutions

SEPTEMBER 10, 2020

When customers call your business, an IVR will prompt them to select their preferred language. If they select outsourced language support, the call will be routed to your service provider. A multilingual customer support agent will then handle the customer’s concerns on your behalf.

Call Center 52

Call Center Offshoring E-Commerce BPO 52

NoonDalton

OCTOBER 23, 2023

Real-World Examples of Adaptive Outsourcing: E-commerce Platforms: During the economic crisis, an e-commerce company might experience volatile demand. Align with Business Goals: Ensure that the outsourcing strategy aligns with the overall goals of the business.

Outsourcing 52

Outsourcing E-Commerce Reduced Overhead Healthcare 52

NoonDalton

FEBRUARY 28, 2024

By carefully selecting outsourcing opportunities that align with strategic objectives, companies can ensure they’re not just trimming costs but are making smart investments in their future. Rightsourcing is particularly effective in today’s business environment, where agility and responsiveness to change are paramount.

Outsourcing 52

Outsourcing Out-Tasking Flexibility Right-Sizing 52