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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

The judging is based on a rigorous scoring process that involves an impartial examination by an independent panel of IAOP customer members who have substantial experience selecting outsourcing service providers and advisors for their organizations.

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

The judging is based on a rigorous scoring process that involves an impartial examination by an independent panel of IAOP customer members who have substantial experience selecting outsourcing service providers and advisors for their organizations.

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IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List

Raya Contact Center

The judging is based on a rigorous scoring process that involves an impartial examination by an independent panel of IAOP customer members who have substantial experience selecting outsourcing service providers and advisors for their organizations. About RAYA CX.

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IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

Raya Contact Center

.” The judging is based on a rigorous scoring process that involves an impartial examination by an independent panel of IAOP customer members who have substantial experience selecting outsourcing service providers and advisors for their organizations.

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Outsourcing in a Recession: Prepare Your Business for the Coming Storm

NoonDalton

In a changing economy, selective outsourcing enables you to develop more adaptable expenses. In either case, the majority of leaders choose to concentrate on the workforce that interacts with customers, customer support, and corporate strategy.

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Expanding Your Business With Multilingual Call Centers

Magellan Solutions

When customers call your business, an IVR will prompt them to select their preferred language. If they select outsourced language support, the call will be routed to your service provider. A multilingual customer support agent will then handle the customer’s concerns on your behalf.

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Leveraging Outsourcing for Business Growth Amid the Economic Crisis

NoonDalton

Real-World Examples of Adaptive Outsourcing: E-commerce Platforms: During the economic crisis, an e-commerce company might experience volatile demand. Align with Business Goals: Ensure that the outsourcing strategy aligns with the overall goals of the business.