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Setups of GlobalBusinessServices centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.
The Global IT-BP Services Industry Will Continue to Grow and Shift A vast majority of enterprises (82%) expect their globalservices budgets either to remain flat (39%) or increase in 2024 (43%). Further, enterprises expect to increase the leverage of GlobalBusinessServices and offshore locations.
In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their globalservices budgets in the coming year.
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