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According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption. A report by Research and Markets predicts that the global professional services market will reach $8.5 trillion by 2025. FAQs What's the difference between BPO and KPO?
In recent times, using virtual assistants for tasks like scheduling, dataentry, and customer support has become popular. It allows businesses to focus on their core competencies while gaining the additional support and cost benefits provided by outsourcing.
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