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Specific advantages include reduced overhead costs, access to experttalent without long-term commitments, and eliminating recruitment hassles. Organizations can streamlineoperations, reallocate internal resources, and enhance key areas like product innovation and strategic planning by delegating technical tasks to external experts.
Unlike BPO, which emphasizes efficiency and scalability, KPO aims to deliver strategic value by providing high-level services such as market research, legal support, data analytics, and engineering design. These tasks often do not require specialized expertise but are essential for maintaining daily operations.
Specific advantages include reduced overhead costs, access to experttalent without long-term commitments, and eliminating recruitment hassles. Organizations can streamlineoperations, reallocate internal resources, and enhance key areas like product innovation and strategic planning by delegating technical tasks to external experts.
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