Design Global Business Services Operational Costs 
Premier BPO
JUNE 7, 2024
Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.
Everest Group
APRIL 17, 2023
Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. In fact, cost pressure was ranked as the number one business challenge in our annual key issues survey for 2023.
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Everest Group
AUGUST 25, 2023
The nation’s strong talent proposition is underscored by 52,000 tertiary graduates and a thriving information technology and business processes (IT-BP) workforce, totaling 157,000 employees. While programs such as Ireland’s Critical Skills Employment Permit and STEP are designed to attract and retain foreign talent.
The Hackett Group
JULY 8, 2021
Modernizing architecture design and managing it effectively are absolutely critical for simplifying the complexity. One key change will be the digital enablement of global business services capabilities, creating digital operations that fast-track companies’ digital and technology-enablement aspirations.
The Hackett Group
JULY 13, 2021
The project required a shift from on-premise systems to a 100% cloud platform while reducing operational cost and, at the same time, enabling greater capabilities and scalability. Wipro Holmes AI platform, neural networks, and advanced pattern recognition systems were leveraged to transform data and operational processes.
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