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Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and serviceinnovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions. CSPs can take advantage of watsonx.ai
These drivers not only underscore the practical benefits of outsourcing but also highlight strategic advantages that can significantly enhance a company’s operational dynamics. Cost Reduction One of the primary motivations for outsourcing tech solutions is cost reduction.
The case for automation is clear: it will increase efficiency, lower the total cost of ownership – the list goes on. Telcos know that they need to move towards an automated and efficient network if they want to support agile serviceinnovation and delivery on a competitive level.
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