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Why Order Management is the ‘Secret Sauce’ for Improved Customer Experience in 2022

Perficient Digital Transformation

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas.

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The future of order management solutions: freedom of choice and flexibility

IBM Services

But without real-time reliable views of inventory, shipments and automated order orchestration processes, retailers are unable to deliver on order promises. Order management platforms must provide businesses with options that allow for flexibility and agility in both capabilities and deployment.

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The Crucial Steps to Success: Preparing for an Order Management Project

Perficient Digital Transformation

Embarking on an order management project is a significant undertaking for any organization. The success of such projects hinges on meticulous preparation, particularly in terms of collecting and categorizing requirements and effectively managing the associated change. Collecting and Categorizing Requirements: 1.

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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes. For any other Kubernetes cluster, ingress is created.

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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

The company has developed a suite of CX solutions designed to support enterprises in their customer experience initiatives. Sales Cloud: Sales Cloud is a comprehensive platform designed to support sales organizations of all sizes, industries, and regions.

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From Chaos to Harmony: The Transformative Role of Supply Chain Orchestration | Blog

Everest Group

Furthermore, the use of disparate management systems across processes hampers the ability to capture and transfer real-time data effectively, and organizing, processing, and managing internal and external data remains inefficient due to limited interoperability caused by differing operating and design standards.

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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

The company has developed a suite of CX solutions designed to support enterprises in their customer experience initiatives. Sales Cloud: Sales Cloud is a comprehensive platform designed to support sales organizations of all sizes, industries, and regions.

Sales 130