Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Magellan Solutions

JULY 13, 2022

Healthcare Shared Services for your Medical Center. Healthcare Shared Services – What You Need To Know. Shared services is not a concept for some, as the practice is being applied to many businesses, especially in small and medium sized enterprises (SMEs) , where saving money and time is of the essence. .

Shared Services 40

Shared Services Healthcare Service BPO 40

Premier BPO

JUNE 7, 2024

Client: Managed Service Provider (MSP) The Challenge The client attempted to set up an internal IT and network support structure, but struggled due to high operational costs and limited scalability. 2023 Global Shared Services and Outsourcing Survey 2. Contact us today to access the roadmap to your future success. References 1.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JUNE 4, 2024

Take a gander at ( What’s your GBS and Shared Services management persona? ). GBS models are by their very nature designed for ephemera. Some are good fixers, some are good orchestrators, some are experts at driving change. Want to know which persona is right when? Churn, churn, churn? Role mirrors model.

Shared Services 162

Shared Services Jobbing Research Collaborations 162

Everest Group

JULY 30, 2024

The theme of the conference is “The Pragmatic Edge: Designing Your Future.” ” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. For more information, visit [link]

Service 130

Service Offshoring Global Business Services Research 130

Perficient Digital Transformation

MARCH 27, 2023

Networking Infrastructure: Designing your platform’s backbone networking model, core infrastructure shared services, domain controllers, DNS configuration, traffic routing optimization, and IP address management.

Government 111

Government Design Automation Shared Services 111

Everest Group

JUNE 18, 2024

The theme of the conference is “The Pragmatic Edge: Designing Your Future.” ” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency.

Marketing 130

Marketing Research Global Business Services Healthcare 130

Premier BPO

OCTOBER 21, 2022

The emphasis should be on establishing the appropriate wage, then designing, testing, and learning from the process. Some best practices include: Consolidated/Shared Service Models/Organizational Structure. There’s still the matter of hiring the right person and humanizing the onboarding process. Keep in mind: Profile.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Premier BPO

AUGUST 3, 2021

It’s the cost model you need to assess; dedicated teams bill hourly, while shared teams typically bill transactionally. Culture: Dedicated teams can focus on your clients, culture, and everyday running of things, while shared teams focus on multiple clients at the same time. Shared Service Team. Dedicated Team Model.

BPO 130

BPO Right-Sizing Outsourcing Out-Tasking 130

Automation Anywhere

OCTOBER 26, 2020

This solution is designed to centralize workflow management across organizations. Beyond ITSM ESM is a cross-organizational platform with a shared service catalog designed to automate workflows via low code or no code toolsets.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Everest Group

JANUARY 3, 2022

CoEs and competency centers within GBS organizations are designed to streamline and set actionable steps for the CEO’s agenda and critical priorities. GBS organizations will also need to design a talent model structured around growth and establish funding and financing mechanisms to initiate the process.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

OCTOBER 18, 2021

IT-focused (Apps or Infra) solution design / price to win / deal management teams within Tier 1 IT service providers. Ability to understand market trends in outsourcing, shared services, and/or offshoring industry preferably in the areas of solution development and commercial structuring of deals.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

SEPTEMBER 21, 2021

Solution design / Price to win / Bid management teams within Tier 1 IT/BPO service providers. Ability to understand market trends in outsourcing, shared services, and/or off-shoring industry. Desirable to have exposure to pricing and solution constructs of outsourcing services in multiple areas (e.g.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Automation Anywhere

NOVEMBER 23, 2020

Earlier this year, we partnered with Shared Services and Outsourcing Network (SSON) to develop a report on how process discovery helps optimize return on investment (ROI) for automation. As the SSON report states, " Intelligent automation is able to identify its own opportunities and design the necessary solutions.

Automation 97

Automation Shared Services Outsourcing Design 97

Everest Group

SEPTEMBER 18, 2024

This person should have: 2 to 5 years of experience in one of the following Global sourcing advisory firms Global sourcing focused teams within management consulting firms Solution design / Price to win / Bid management teams within Tier 1 IT Service providers or Service Providers focussed on Cloud Managed Services Solution / commercial teams within (..)

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

MARCH 31, 2022

Reassess your Global Business Services (GBS)/shared services and vendor portfolio to ensure enough overlap and redundancy across both operational and management processes. Invest in process simplification and re-design to reduce hand-offs, decision-points, and dependence on people. Increase BCP-led talent management.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

OCTOBER 23, 2023

Step 6: Establish the right organizational structure for change management Design a suitable organizational structure with fixed and variable staffing, dedicated full-time equivalents (FTEs) for methodology development, and ongoing change monitoring within the enterprise.

Global Business Services 162

Global Business Services Management Service Research 162

Everest Group

OCTOBER 31, 2022

The tenant business will take care of restructuring, process documentation, knowledge capture, and resource design. Leverages GBS infrastructure and capability: COVID sharply reduced facilities demand in service delivery locations. All GBS has to do is play the role of good partner…and host.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Everest Group

JULY 26, 2024

Let’s unpack the imperative and potential advantages of taking hybrid model management to the next level: Business agility and capacity flexibility : The evolving business landscape demands constant adjustments in GBS capacity and capability.

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

SEPTEMBER 9, 2024

These platforms, designed to provide visibility, tracking, and insights into change programs, are becoming critical tools in the quest for successful transitions. Reach out to us to discuss this topic further with our expert analysts. As organizations grapple with these challenges, the demand for robust change management platforms has surged.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

SEPTEMBER 13, 2022

Tasks like design work, planning, and strategizing that require teamwork and are difficult to perform in regular virtual modes can be done more effectively with creative virtual tools within the metaverse.

Collaborations 130

Collaborations Operational Costs Flexibility Jobbing 130

3Pillar Global

MAY 30, 2023

That being the case, banks and other financial institutions need to keep the following in mind when either enhancing current or creating new digital products and services for their customers. Security It goes without saying that every digital product conceived, designed and launched should have security as its foundation.

Cybersecurity 98

Cybersecurity Banking Healthcare Shared Services 98

Everest Group

MAY 31, 2023

Everest Group’s Top GBS Employers analysis is, by design, based on publicly available information and the latest feedback capturing prospective employees’ perceptions about GBS organizations.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

JULY 8, 2024

The theme of the conference is “The Pragmatic Edge: Designing Your Future.” ” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. For more information, visit [link]

Global Business Services 130

Global Business Services Research Analytics Marketing 130

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Service Shared Services Government 52

Magellan Solutions

JUNE 7, 2021

As one of the top CPO providers , we manage part of or the entirety of the creative and artistic processes such as: Graphic Design Outsourcing: Filipinos are incredible artists. Furthermore, graphic design outsourcing has flourished in the Philippines for many years. Website design. Flash HTML5 design. Character design.

Outsourcing 52

Outsourcing Content Writing Call Center BPO 52

Perficient Digital Transformation

JANUARY 23, 2023

Drupal also allows creating multi-site using single website code and designs – providing capability to share features, and functionality across departments, allowing them to focus on delivering digital services rather than website design.

Government 64

Government Data Entry Design Flexibility 64

Everest Group

JANUARY 5, 2023

Currently, change management is not part of the strategic GBS design. Watch our latest LinkedIn Live Conversations with Leaders series based on this research where GBS experts from various organizations joined our analysts to define effective change management.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

SEPTEMBER 25, 2024

On the other hand, if the enterprise is waiting for a new leader to tell them what to do, it may take a year or more to design, plan, syndicate, and get buy-in, further delaying value delivery and creating a class of enterprise non-believers. Or perhaps the candidate has another vision, causing dissonance.

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

Automation Anywhere

JANUARY 13, 2021

Cloud-native This type of application requires creating a completely new architecture design and software development strategy to take full advantage of all that the cloud has to offer. More than 10 years ago, in December 2010, the U.S. Why wasn’t the federal government taking advantage of the cloud?

Robotics Process Automation 98

Robotics Process Automation Government Software Automation 98

Capgemini

DECEMBER 19, 2022

These challenges and priorities are defining a new future state for HR shared services and outsourcing. And all of this after designing and executing an efficient, end-to-end service delivery model driven by intelligent, data-driven, frictionless HR operations that seamlessly connects people, processes, and technology.

Advisory 52

Advisory Shared Services Analytics Payroll 52

SourceFit

MARCH 3, 2015

Pace Harmon partner Andy Sealock said that more companies are turning to outcome-based solutions or offshore outsourcing service agreements involving payment for pre-agreed outcomes or results rather than individual provider services. . Related Sourcefit Posts: – Telesales and Customer Service Outsourcing Trends in 2015. –

Outsourcing 40

Outsourcing Offshoring Advisory Shared Services 40

Zinnov

SEPTEMBER 18, 2024

Meanwhile, Lowe’s GCC in Bengaluru houses over 4,200 employees 1 , delivering value-driven services across Technology, Business Services, and Shared Services for their global home improvement business. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Zinnov

AUGUST 30, 2022

Centers of Excellence are designed to improve the expertise throughout the organization, agnostic of geographical location or business unit. Design Phase. Once the design and planning phase is done, the implementation journey needs to be kickstarted. Value Proposition. How to create a Center of Excellence? Implementation Phase.

Government 98

Government Flexibility Human Resources Automation 98

Perficient Digital Transformation

AUGUST 21, 2024

scss files) to match your brand’s design guidelines or improve visual appeal. Enhancing Functionality of Angular Components and Services Extend Component Logic: If required, extend TypeScript (*.ts) Sibling Components: Using a shared service to exchange data and messages. Update the HTML templates (.html

Shared Services 52

Shared Services Flexibility Design Service 52

Perficient Digital Transformation

APRIL 6, 2022

We will cover varying levels of planning between different business areas of the organization, target setting and allocations of shared services expenses across different areas using PCMCS. We will also discuss future enhancements that we envision to bring this enterprise-wide planning solution.

Supply Chain Management 69

Supply Chain Management Analytics Healthcare Research 69

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. And how can organizations advance their digital agendas and most importantly – learn to work within a constantly evolving environment?

E-Commerce 52

E-Commerce Human Resources BPO Research 52