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We have noted several new technical support locations being set up in Sub-Saharan Africa by third-partyoutsourcing providers serving European and other English-speaking global markets. Enterprise (Business-to-Business) technical support is one such area where buyers and service providers are proactively investing in Africa.
Today, business process outsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center. By outsourcing, credit unions can free up a larger percentage of funding for more critical transformational initiatives and capital investments.
Today, business process outsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center. By outsourcing, credit unions can free up a larger percentage of funding for more critical transformational initiatives and capital investments.
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