Everest Group

MARCH 10, 2023

Marketing Services PEAK Matrix® Assessment Marketing has undergone a transformation due to rapid technological advancements and shifting consumer preferences. In response, the provider ecosystem has shifted gears from product-focused traditional marketing services to innovative, data-driven strategies that prioritize customer experience.

Marketing 147

Marketing Service Automation Flexibility 147

Everest Group

MAY 24, 2024

How will the EU AI Act impact the financial services sector, and how should enterprises and service providers structure their compliance activities? In recent years, the rapid advancements in artificial intelligence — in particular, generative AI — have revolutionized various sectors, including financial services.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

FEBRUARY 27, 2023

Network Transformation Services PEAK Matrix® Assessment – Communication Services Providers (CSPs) 2023 Communication Service Providers (CSPs) are upgrading their network services on the back of fast-paced cloud adoption and transformation in enterprises. LEARN MORE ABOUT Top Service Providers

Service 130

Service Marketing Research Sourcing 130

Everest Group

SEPTEMBER 12, 2023

Capgemini, HCLTech, and Alten top the list DALLAS, September 12, 2023 — Everest Group today released the fifth annual edition of “Everest Group Engineering Services Top 50 ,” a ranking of the world’s largest third-party providers of engineering services (ES). The ranking is based on revenues and year-on-year growth.

Engineering 162

Engineering Service Research Accounting 162

Everest Group

NOVEMBER 16, 2023

The list excludes providers offering pure play hardware and service-based AI offerings. The list also helps AI technology providers to compare themselves against others in the industry.” hosts the most AI technology providers (70%); however, innovative companies are emerging globally.

Marketing 361

Marketing Research Software Engineering 361

Perficient Digital Transformation

OCTOBER 25, 2024

We believe our inclusion in Forrester’s Application Modernization and Multicloud Managed Services Landscape, Q4 2024 reflects our commitment to evolving enterprise applications and managing multicloud environments to enhance customer experiences and drive growth in a complex digital world.

Managed Services 64

Managed Services Management Service Reduced Costs 64

Everest Group

SEPTEMBER 13, 2022

Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking.

Management 162

Management Service Research Analytics 162

Everest Group

MAY 13, 2022

Top Global RPO Services After experiencing a severe contraction in 2020, providers saw a sharp jump in Global RPO Services demand in 2021 in the wake of the Great Resignation. LEARN MORE ABOUT Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 – Global and EMEA. LEARN MORE ABOUT Top Service Providers.

Outsourcing 130

Outsourcing Service Marketing 130

Everest Group

SEPTEMBER 14, 2022

Top Procurement Outsourcing Services Procurement Outsourcing (PO) engagements shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Market Insights™ Trust & Safety Services Category Overview. Managing Risk in Services Sourcing.

Outsourcing 130

Outsourcing Service Sourcing Risk Management 130

Zinnov

OCTOBER 22, 2024

This shift signifies Karnataka’s evolution from a service provider to a global leader in innovation and technology development. Download the report now and unlock the secrets of Karnataka’s GCC success story. VIEW Report DOWNLOAD THE REPORT

Government 69

Government Research Collaborations Service 69

Everest Group

SEPTEMBER 16, 2022

Top ServiceNow Services PEAK Matrix® Assessment 2022 Until a few years ago, enterprises expected ServiceNow to help them manage digital workflows such as IT Service Management (ITSM) and IT Operations Management (ITOM). Our Thinking. Market Insights™ The Low-code/No-code Technology Provider Landscape. Learn More. Learn More.

Service 130

Service Engineering Marketing Research 130

Everest Group

MARCH 10, 2023

Marketing Services PEAK Matrix® Assessment Marketing has undergone a transformation due to rapid technological advancements and shifting consumer preferences. In response, the provider ecosystem has shifted gears from product-focused traditional marketing services to innovative, data-driven strategies that prioritize customer experience.

Marketing 130

Marketing Service Automation Flexibility 130

Everest Group

AUGUST 31, 2022

Top Data and Analytics (D&A) Services Global macroeconomic conditions indicate the rising probability of a recession. Service providers can help enterprises meet their objectives by formulating a vision for D&A, modernizing the D&A landscape, and providing the right talent and skill sets to achieve business outcomes.

Analytics 147

Analytics Service Marketing Research 147

Everest Group

JUNE 7, 2023

Enterprise Blockchain Services PEAK Matrix® Assessment Enterprises are increasingly adopting distributed ledger technology to enhance the privacy, accountability, effectiveness, and confidence of their transactions and engagements with clients, associates, and shareholders.

Service 130

Service Banking Collaborations Government 130

Everest Group

SEPTEMBER 8, 2022

Top Customer Experience Management (CXM) Service Providers in APAC The APAC Customer Experience Management (CXM) market remained strongly resilient after the pandemic in 2021. These enterprises are increasingly turning to service providers and leveraging their domain and technical expertise to scale and digitalize their operations.

Management 147

Management Service Analytics Research 147

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

OCTOBER 19, 2022

Top IT Security Services in Europe Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. All these factors combined have surged IT security services demand across Europe. Our Thinking. Learn More. Learn More.

Service 130

Service Cybersecurity Regulations Manufacturing 130

Everest Group

FEBRUARY 28, 2023

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. LEARN MORE ABOUT Top Service Providers

Collaborations 130

Collaborations Service Marketing Managed Services 130

Everest Group

APRIL 11, 2023

Trust and Safety Services PEAK Matrix® Assessment Trust and Safety (T&S) is a rapidly evolving field. This has led to an increased demand for T&S services across industries beyond social media. LEARN MORE ABOUT Top Service Providers

Service 130

Service Cybersecurity Regulations Marketing 130

Everest Group

MARCH 23, 2023

Digital Transformation Consulting Services PEAK Matrix® Assessment Enterprises are investing in digital transformation initiatives to enhance customer experience, optimize processes and cost, drive growth, and promote sustainability across their organizations. However, they appear to have realized limited returns from their initiatives.

Service 130

Service Finance Marketing Research 130

Everest Group

SEPTEMBER 14, 2022

Top IT Security Services in North America Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. All these factors combined have surged IT security services demand across North America. Our Thinking. Learn More.

Cybersecurity 130

Cybersecurity Service Insurance Risk Management 130

Everest Group

JULY 17, 2023

Banking Operations – Services PEAK Matrix® Assessment The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments.

Banking 130

Banking Service Advisory Finance 130

Everest Group

OCTOBER 26, 2022

Top Multi-cloud Application Services Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Market Insights™ Cloud and Infrastructure Services Category Strategy: Definition and Characteristics. Our Thinking. Learn More.

Service 130

Service Flexibility Marketing Management 130

Everest Group

OCTOBER 11, 2023

DALLAS, October 11, 2023 — According to Everest Group, retail and Consumer Packaged Goods (CPG) enterprises have invested heavily in supply chain IT transformation services in the past few years, especially after the pandemic underscored the urgency of a flexible and resilient supply chain.

Retail 162

Retail Service Research Marketing 162

Everest Group

DECEMBER 30, 2022

Top Connected Medical Device Services With the increasing adoption of remote monitoring technologies, wearables, and smart implants following the pandemic, the medical devices industry is shifting toward building a connected care ecosystem that seamlessly integrates people, technology, and data across the care continuum. Our Thinking.

Service 130

Service Healthcare Engineering Marketing 130

Everest Group

NOVEMBER 15, 2022

Top Salesforce Industry Cloud Services While early adopters of Salesforce services were looking to effectively manage customer relationships, market targeted products, explore sales performance, and drive cost efficiencies, enterprises today seek superior customer engagement and faster RoI from their Salesforce investments. Learn More.

Service 130

Service Sales Research Marketing 130

Everest Group

JANUARY 2, 2023

Top Healthcare Provider Digital Services Following the pandemic, enterprise adoption of technology and digitization significantly increased, drastically changing the landscape for both healthcare providers and patients. LEARN MORE ABOUT Top Service Providers. Our Thinking. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Sourcing 130

Everest Group

SEPTEMBER 8, 2023

Digital Twin Services Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios.

Service 130

Service Marketing Research Collaborations 130

Everest Group

DECEMBER 12, 2022

Top Open Finance IT Services The concept of open banking is no longer restricted to payment services. In this report, we assess 26 Banking and Financial Services (BFS) IT service providers’ vision & capability and market impact and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants.

Finance 130

Finance Banking Service Regulations 130

Everest Group

JUNE 7, 2023

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment In the wake of the Great Resignation and business uncertainty, enterprises have regarded Recruitment Process Outsourcing (RPO) providers as strategic partners capable of guiding them through the constantly evolving talent market. LEARN MORE ABOUT Top Service Providers

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Everest Group

NOVEMBER 30, 2022

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers.

Software 246

Software Marketing Research Outsourcing 246

Everest Group

APRIL 25, 2022

Top European Cloud Services Artificial Intelligence (AI) has become a crucial component in enterprises’ digital transformation journeys. Enterprises expect services beyond the cloud, characterized by aspects such as customer experience-centric design, business-led transformation, and code-based infrastructure. Our Thinking. Learn More.

Service 130

Service Design Research Marketing 130

Everest Group

MARCH 11, 2022

Top Oracle Cloud Application Services Providers Organizations are increasingly adopting Oracle Cloud Applications (OCA) for various reasons, including legacy modernization, cost optimization, and improved stakeholder experience. LEARN MORE ABOUT OCA SERVICES. LEARN MORE ABOUT TOP SERVICE PROVIDERS. Our Thinking.

Service 130

Service Analytics Research Marketing 130

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. They are leveraging digital healthcare services for value-based care and population health management, as well as to comply with changing regulations. These efforts are, in turn, driving the need for research and market intelligence on demand and supply trends in healthcare payer digital services.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. They are leveraging digital healthcare services for value-based care and population health management, as well as to comply with changing regulations. These efforts are, in turn, driving the need for research and market intelligence on demand and supply trends in healthcare payer digital services.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130