How To Transform Your Business With Customer Journey Mapping?
31 West
SEPTEMBER 28, 2024
Source: Customer Thermometer So, what is a CJM? Here are the main tasks that CJM solves: Understanding the targeted audience deeper – Developing a CJM will help you get a clearer picture of your customers: who they are, why they choose your brand, what guides them when ordering, etc. What is a Customer Journey Map?
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